Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 75

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

May 13, 2022

Dealership Rating
Employee Rating

The service relation associate did an outstanding job and really was attentive with all aspects of the service More

by Jimchiari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 12, 2022

Dealership Rating
Employee Rating

That was my first time I went to Jackson Acura, everybody was friendly and caring. More

by sarashayegh65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy.

May 12, 2022

Dealership Rating
Employee Rating

The people are very friendly and the dealership is very nice. A very nice experience all the way around 😊 More

by A.BRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

May 18, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

May 12, 2022

Dealership Rating
Employee Rating

Yvonne is great! ! I dropped in without an appointment because I had a piece of metal in my tire, Yvonne got me in and they could not repair the tire so they had to i More

by jay_hagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 11, 2022

Dealership Rating
Employee Rating

Outstanding customer service and very professional. Yvonne always provide exceptional service each time my MDX is in the shop. More

by mahadi1_audi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

May 10, 2022

Dealership Rating
Employee Rating

I LOVE this service department especially my Service Manager Yvonne. They are very professional, courteous, informative, knowledgeable…I can go on and on but I will never go anywhere else and will alway More

by diamondsdream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 10, 2022

Dealership Rating
Employee Rating

I waited over 4 hours for an oil and filter change. I won’t be back to this location for future services. More

by KF
Customer Service
Friendliness
Recommend Dealer
No
May 10, 2022

KF responded

They left the paperwork in the car and told me, “I wish we could do more” but because I have the extended service plan, they offered me nothing. “Washed” my car and it was dripping wet when they pulled it around. I didn’t want to wait anymore so I drove off.

May 09, 2022

Dealership Rating
Employee Rating

Great service as alway. Got me in and out fast for an oil change with no appointment. More

by PATRICK.SCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 09, 2022

Dealership Rating
Employee Rating

Great customer service as always. I am a repeat customer because of the customer service. More

by cpringle75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden

May 12, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 08, 2022

Dealership Rating
Employee Rating

Friendly environment. . nice amenities.. awesome price.. great customer service, keep your car clean after repairs More

by alfredw166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

...
75
...

Dealership Inventory (231 Vehicles)

new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive