Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 68

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

August 16, 2022

Dealership Rating
Employee Rating

Always a good experience executed efficiently, professionally and courteously. While I might otherwise dread bringing in my car for service, I know I always get great service at Jackson. More

by The Media Trainer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest

Aug 17, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

August 16, 2022

Dealership Rating
Employee Rating

Jackson Acura employees are very courteous and polite. The customer service is great and the restroom are clean and smell good. More

by Emwilliams905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Aug 17, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 16, 2022

Dealership Rating
Employee Rating

From start to finish Yvonne was great! Repairs were completed on time, and the finished product was perfect! Car was cleaned and we were provided alternate transportation. More

by nrose1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 14, 2022

Dealership Rating
Employee Rating

Yvonne Russell greeted me as I entered the facility and identified the type of service needed. She let me know that for the service needed it would be 90 minutes to complete. I went to breakfast and was More

by jskroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 13, 2022

Dealership Rating
Employee Rating

Great service, communicate with you through every step of the way. Good coffee and office space! More

by michele_hill90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Jackson Acura responded

Michele, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we look forward to seeing you again!

August 09, 2022

Dealership Rating
Employee Rating

Always bad service in this location. Two issues in two visits. I don’t want to came back anymore. More

by mafm77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cameron Hilden

Aug 30, 2022

Jackson Acura responded

We have attempted to contact the client multiple times to discuss these issues, but we have not received a response from the client.

August 07, 2022

Dealership Rating
Employee Rating

I was informed that I needed a new front axel; both front axels were replaced only 19k miles ago at 105k miles. I will never give Jackson Acura a penny ever again! More

by Paolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 05, 2022

Dealership Rating
Employee Rating

As always Yvonne and team were great. Service was provided in 90 minute window promised. Will be back soon with my other Acuras More

by Woodsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. It's great to hear that Yvonne and our team delivered a 5 Star experience, we strive to deliver an exceptional experience and we look forward to seeing you again.

August 04, 2022

Dealership Rating
Employee Rating

This is my second acura I’ve had serviced at Jackson. I choose to have my car serviced there because my representative is so good. She knows how particular I am about my car and takes good car of me and More

by LARRY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

Aug 05, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We appreciate your continuing business. We're glad Yvonne was able to help, and we look forward to seeing you again!

August 03, 2022

Dealership Rating
Employee Rating

Very professional employees. Quick and easy to deal with. Offered us a comfortable please to relax and charge our phones if needed while we waited. More

by jtmcclure2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2022

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura!

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