Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 127

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

August 27, 2020

Dealership Rating
Employee Rating

Brought my MDX to Jackson to have oil changed and was greeted promptly and courteously. I briefly met with Yvonne, the service advisor, she took some information and told me my car would be ready within More

by Bshaver68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Jackson Acura responded

Thank you so much for your excellent review and kind words for Yvonne and the service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

August 26, 2020

Dealership Rating
Employee Rating

I have dealt with other car dealers and car service providers in Atlanta but Jackson Acura always feels like home.They are friendly , dedicated, efficient and give great customer service.. More

by Abea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina

Aug 27, 2020

Jackson Acura responded

Here at Jackson Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 26, 2020

Dealership Rating
Employee Rating

Yvonne is the greatest. Very professional and always follows up. I really appreciate having her as my service adviser. She’s a pleasure to work with. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2020

Jackson Acura responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 26, 2020

Dealership Rating
Employee Rating

Just purchased our 4th Acura from Jackson. Reggie in sales is the best Rodney in service is awesome!!! Kendall does a great job !!! Moved 40 miles away from dealership but will always use Jackson servi More

by nslk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Kendall Parks

Aug 27, 2020

Jackson Acura responded

Thank you for your wonderful feedback! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jackson Acura, we look forward to having you as one of our valued customers for many more years to come!

August 22, 2020

Dealership Rating
Employee Rating

I make it a point to have my Acura serviced by Jackson A in Alpharetta due to the excellent service I get all the time!! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Jackson Acura responded

Thank you for leaving this 5-star review!

August 20, 2020

Dealership Rating
Employee Rating

I’ve been impressed with this dealership since the first day I stepped in the door.Vet professional. All employees are ver courteous , friendly and accommodating . I have had the same good service every tim More

by Chrisolley56roxydog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pat Crossen

Aug 24, 2020

Jackson Acura responded

Thank you for leaving this positive review for our service department!

August 18, 2020

Dealership Rating
Employee Rating

Yvonne is so amazing so helpful the dealership is clean and inviting fast efficient and provide excellent customer service and amenities to their customers in the waiting areas More

by bbarrett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

August 18, 2020

Dealership Rating
Employee Rating

The team at Jackson Acura was very enthusiastic about The team at Jackson Acura was very enthusiastic about servicing my new purchase of a 2002 RSX. They did a complete inspection and did excellent wor More

by chrisshuffett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 19, 2020

Jackson Acura responded

Chris, thank you for taking the time to leave this 5-star review for our service team!

August 17, 2020

Dealership Rating
Employee Rating

Needed to get service in before warranty ended, Yvonne was able to schedule service for the next day, had the work completed under warranty and had the car back by the end of the day. More

by d.cleland
Recommend Dealer
Yes
Aug 19, 2020

Jackson Acura responded

Thank you for leaving this 5-star review!

August 17, 2020

Dealership Rating
Employee Rating

Yvonne is always super helpful and timely when I need to take my car in. She’s great with communicating when I need to pick my car back up. More

by doud.andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

...
127
...

Dealership Inventory (231 Vehicles)

new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive