Dealership Experience
23 yrs, 4 mos
Industry Experience
36 yrs
102 Reviews
Write a Review102 Reviews of Walter Stephens
February 02, 2024
Walter Stephens and the folks at Silsbee Toyota were able to find exactly what I wanted. I was kept up to date through the whole process. Everything was well explained. We will continue to purchase our vehic to find exactly what I wanted. I was kept up to date through the whole process. Everything was well explained. We will continue to purchase our vehicles from Walter and Silsbee Toyota. More
Other Employees Tagged: Randy Dronet
January 06, 2024
My family's Toyota legacy dates back to my parents' first Celica/Supra, and we've remained devoted to the brand. While Toyota's reliability remains unmatched, the decline in customer service across sales and Celica/Supra, and we've remained devoted to the brand. While Toyota's reliability remains unmatched, the decline in customer service across sales and maintenance has been noticeable after Covid. Out of the 4 vehicles I've purchased from different dealers, Silsbee Toyota stands out, thanks to Walter Stephen's warm welcome. I felt like family there. If not for the lengthy commute, I'd make Silsbee my go-to for maintenance on all three of my vehicles. More
Other Employees Tagged: Justin Bumsted
January 05, 2024
Walter is awesome! He is so focused on getting you the exact vehicle you want! Would definitely go to Walter again! He is so focused on getting you the exact vehicle you want! Would definitely go to Walter again! More
Other Employees Tagged: Justin Bumsted
December 07, 2023
Walter Stephens has always been upfront with pricing and we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time nee we have had a great purchasing experience with him. Mason Garsee has been friendly and has always explained the service procedures cost and time needed well. They always manage to get my truck finished a bit ahead od schedule. More
Other Employees Tagged: Mason Garsee
November 30, 2023
I have been dealing with them for over 5 years and they are the best. Very friendly bunch and made me comfortable talking to them are the best. Very friendly bunch and made me comfortable talking to them More
Other Employees Tagged: Ben Burla, Tracy Poland, James Redd, Amanda Jordan, Jeff Scifres , Josh Gonzales
November 23, 2023
A good people to deal with James and all the other people that work there thank to all that work there thank to all More
Other Employees Tagged: Ben Burla, James Redd
November 01, 2023
This is the third Toyota Camry I have purchased at this Sisbee, Toyota . I have been very pleased with everything and everyone at this Toyota. I especially just love my salesman,Mr.Walter ,he is simply t Sisbee, Toyota . I have been very pleased with everything and everyone at this Toyota. I especially just love my salesman,Mr.Walter ,he is simply the best . More
October 27, 2023
Walter is great, We have purchaased 5 vehicles from him. The financing department, Joe is a little too high presure on selling the additional warrantee package. We are Toyota people and buy them because o The financing department, Joe is a little too high presure on selling the additional warrantee package. We are Toyota people and buy them because of the reliability. Not necessary to add the "what if this happenes" to the purchase. Once again Walter is number 1 in our book. More
Other Employees Tagged: Amanda Jordan