Ben Burla

GOOD SERVICE, FRIENDLY STAFF, KNOWLEDGEABLE MECHANICS, CLEAN FACILITIES. INFORMATION ABOUT THE REPAIRS WAS UPDATED FREQUENTLY. CLEAN FACILITIES. INFORMATION ABOUT THE REPAIRS WAS UPDATED FREQUENTLY. More

by SETX Verified Customer Verified Customer

Helpful 0

Report | Print

This was a pleasant car buying experience. Ben and Jeff did a very good job of answering all my questions and helped me make a final decision on my trade and purchase. I will be doing busine Ben and Jeff did a very good job of answering all my questions and helped me make a final decision on my trade and purchase. I will be doing business with them again. Thanks again, Ben. More

Helpful 0

Report | Print

The sales process was professional yet non pressure. The finance department was flexible to meet my payment abilities to a mutual sales target goal. Thanks To all. . The finance department was flexible to meet my payment abilities to a mutual sales target goal. Thanks To all. . More

by jsdouglasgrid362 Verified Customer Verified Customer

Helpful 0

Report | Print

Always a good experience with Tracy and Ben. It was a quick and smooth transition. It was a quick and smooth transition. More

by kelleydugas66 Verified Customer Verified Customer

Helpful 0

Report | Print

I was met with kindness throughout the entire process. Ben made a daunting task into a pleasant experience. Ben made a daunting task into a pleasant experience. More

by KAH2145 Verified Customer Verified Customer

Helpful 0

Report | Print

Want to say thank you to ben and the wonderful staff at silsbee toyota for the purchase of my new tundra it was a easy and amazing experience I highly recommend seeing ben for your next purchase and a no x silsbee toyota for the purchase of my new tundra it was a easy and amazing experience I highly recommend seeing ben for your next purchase and a no xx kinda deal More

Helpful 0

Report | Print

Ben was wonderful to work with and made sure we were taken care as fast as possible and with great care. taken care as fast as possible and with great care. More

by JILLSHORES8 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service, easy to do business with, were honest throughout the whole process. Would buy from them again. throughout the whole process. Would buy from them again. More

Helpful 0

Report | Print

Worst customer service a dealership could have. We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 We bought a car and the next day it started doing a shutter while only driving. They tried their hardest to convince me that it was normal on the 10 speed transmission. I’m sorry I’m not going to drive a vehicle that jerks me back and forth while in motion. If your vehicle is still under the factory warranty like mine they will send it to their new car dealership and watch out for the service supervisor she claims to be in the business all these years and that it was also a normal thing to do. Please GM train qualified people to have a better customer service personality rather than training people to feed a long line of xx to us. I will never go back to them or do any kind of business with any dealership as long as these certain individuals work there. Megan Adams- new car service supervisor if you’re wondering. More

by JESSEJONES7880 Verified Customer Verified Customer

Helpful 0

Report | Print

Tracy and the crew at Silsbee Toyota made buying a car easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. More

by ardavis208 Verified Customer Verified Customer

Helpful 0

Report | Print