Vitaliy Khlebnikov | Page 2
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
395 Reviews
Write a Review395 Reviews of Vitaliy Khlebnikov
March 20, 2024
Easy to make convenient appointments. The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, over the years I found Herb Gordon to be fair and honest. More
March 15, 2024
Great service! I’ve been using this dealership for years- they’re wonderful! Try them! I’ve been using this dealership for years- they’re wonderful! Try them! More
Other Employees Tagged: Marc Dorfman , Michael Roy
March 13, 2024
It's easy to schedule, work is always performed within the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along jus the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along just like when it was new. More
March 04, 2024
Very customer friendly and focused. Very communicative. Very reliable and good work. I highly recommend. Very communicative. Very reliable and good work. I highly recommend. More
Other Employees Tagged: Debbie Colt
February 28, 2024
Online service appointment is efficient. Quick and easy service visit. Knowledgeable and pleasant service advisor. Limited space in waiting area but comfortable. Quick and easy service visit. Knowledgeable and pleasant service advisor. Limited space in waiting area but comfortable. More
February 27, 2024
Routine maintenance done with no upselling. My service advisor,Vitaliy,was very professional and gave me good advice about my options for updating infotainment software. I waited longer than pr My service advisor,Vitaliy,was very professional and gave me good advice about my options for updating infotainment software. I waited longer than promised so my bill was reduced without any prompting or complaints on my part. Car just turned 4 and has always been serviced here. Usually done right the first time but always done right. Another dealer is closer but it is worth the drive to keep coming back for consistently great service. More
February 25, 2024
Very friendly and faster than expected service. Vitaliy was super helpful and knowledgeable. I'll be coming back! Vitaliy was super helpful and knowledgeable. I'll be coming back! More
Other Employees Tagged: Rodney Rogers
February 23, 2024
Herb Gordon Subaru is a model dealership. The staff are welcoming and make me feel like part of a community. On my recent visit, I was particularly impressed by Vitaliy’s exceptional customer The staff are welcoming and make me feel like part of a community. On my recent visit, I was particularly impressed by Vitaliy’s exceptional customer service. He met me at my car as I pulled into the service dock, greeted me by name, went over what my car service would entail, shared the anticipated cost of service upfront, and structured the service to afford me discounts. The service was efficient and they sent me on my way, with a complimentary car wash, as soon as my car was ready. They have a loyal customer in me. More