Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Vince Pampena

Overview Reviews (385) Inventory (211)

Contact Me

View All Employees

< View All Employees

Vince Pampena

Vince Pampena | Page 9

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

Contact Me

4.8

385 Reviews

Overview Reviews (385) Inventory (211)

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Vince Pampena

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

385 Reviews of Vince Pampena

August 19, 2023

Dealership Rating

Employee Rating

Excellent sales & service departments. Always a pleasure to deal with. They treat you with courtesy, care and respect. No surprises. Always a pleasure to deal with. They treat you with courtesy, care and respect. No surprises. More

by jameswsheehan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Mortenson , Anthony Martinez

Report | Print

Aug 21, 2023 -

BMW of Darien responded

James, we're glad to know you had a positive experience with our sales and service departments at BMW of Darien. We always aim for transparency and respect in all interactions. Thanks for the review!

August 14, 2023

Dealership Rating

Employee Rating

My service was completed Right on time Vincent was helpful and friendly He was professional helpful and friendly He was professional More

by joangray

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

Report | Print

Aug 15, 2023 -

BMW of Darien responded

We're glad Vincent and the team provided you with an efficient vehicle service, Joan! We hope to see you again at BMW of Darien!

August 10, 2023

Dealership Rating

Employee Rating

My 7 years owning a BMW, I prefer this dealer for their consistent experience and customer service. Even though it's not the closest BMW shop to where I live…I always bring my business here. consistent experience and customer service. Even though it's not the closest BMW shop to where I live…I always bring my business here. More

by bo.chen27

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 10, 2023 -

BMW of Darien responded

Bo, we're so glad to know that you've had consistently great experiences with us at BMW of Darien. Thank you for choosing us and making the extra trip!

July 29, 2023

Dealership Rating

Employee Rating

Everyone I dealt with was kind and friendly. The work was done at a reasonable time The work was done at a reasonable time More

by Uraluc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

Report | Print

Jul 31, 2023 -

BMW of Darien responded

Thank you for the review! We hope to see you back again at BMW of Darien!

July 27, 2023

Dealership Rating

Employee Rating

Smooth and efficient, Vince communicated very well. Definitely recommend this Service Department. Thanks for all your hard work. Definitely recommend this Service Department. Thanks for all your hard work. More

by LD51

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 27, 2023 -

BMW of Darien responded

We're glad to know that Vince went above and beyond to assist you. Drive safely, and we hope to see you back again at BMW of Darien. Safe travels!

July 25, 2023

Dealership Rating

Employee Rating

Well organized team that is very customer focused and keeps the customer informed about the status of their car. keeps the customer informed about the status of their car. More

by Jmv

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Gonzalez

Report | Print

Jul 26, 2023 -

BMW of Darien responded

We're glad to know you appreciated our customer-focused approach and communication at BMW of Darien. Thank you for the positive feedback. We look forward to serving your future needs!

July 20, 2023

Dealership Rating

Employee Rating

Very responsive personal attention to the questions I had regarding service for my car. All the people at the dealer who helped me were outstanding regarding service for my car. All the people at the dealer who helped me were outstanding More

by Hfoodman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 21, 2023 -

BMW of Darien responded

Thank you so much for reviewing BMW of Darien! We truly appreciate your shoutout to our team and hope you have a wonderful day!

July 19, 2023

Dealership Rating

Employee Rating

Service people were professional and courteous. Kept me informed throughout the day. Pleasure doing business with Vinnie. Kept me informed throughout the day. Pleasure doing business with Vinnie. More

by david_tomasetti

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Gonzalez

Report | Print

Jul 20, 2023 -

BMW of Darien responded

David, thank you for the review! We appreciate the kind feedback about Vinnie and hope to see you again at BMW of Darien. Safe travels!

July 17, 2023

Dealership Rating

Employee Rating

Always the very best in service. Everything was completed perfectly on time with no issues Everything was completed perfectly on time with no issues More

by Steve

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 18, 2023 -

BMW of Darien responded

Thank you for stopping by to leave a great review, Steve! We appreciate your business and we hope to see you again at BMW of Darien. Drive safely!

July 15, 2023

Dealership Rating

Employee Rating

Work was completed quickly and was treated well by staff during drop off and pickup. Vincent is particularly helpful. during drop off and pickup. Vincent is particularly helpful. More

by Rossella Famelli

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 17, 2023 -

BMW of Darien responded

Thank you for sharing your excellent service experience with Vincent and the team at BMW of Darien! Safe travels!

Dealership Inventory (211 Vehicles)

2024 BMW X5 PHEV | used

$63,995

2024 BMW X5 PHEV

used

Brooklyn Grey Metallic exterior

Automatic

All-wheel Drive

$63,995

View Vehicle Details

View Details

2026 BMW X3 | used

Not Priced

2026 BMW X3

used

Tanzanite Blue II Metallic exterior

Automatic

All-wheel Drive

Not Priced

View Vehicle Details

View Details

2026 BMW X3 | used

$51,498

2026 BMW X3

used

Arctic Race Blue Metallic exterior

Automatic

All-wheel Drive

$51,498

View Vehicle Details

View Details

2026 BMW X3 | used

$52,127

2026 BMW X3

used

Arctic Race Blue Metallic exterior

Automatic

All-wheel Drive

$52,127

View Vehicle Details

View Details

2026 BMW X3 | used

$50,738

2026 BMW X3

used

Alpine White exterior

Automatic

All-wheel Drive

$50,738

View Vehicle Details

View Details

2026 BMW X2 | used

$45,101

2026 BMW X2

used

Alpine White exterior

Unknown

All-wheel Drive

$45,101

View Vehicle Details

View Details

View All Inventory