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Vince Pampena
385 Reviews
Dealership Experience
9 yrs, 6 mos
Industry Experience
40 yrs, 11 mos
385 Reviews
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385 Reviews of Vince Pampena
July 11, 2023
In all my years of car ownership, BMW of Darien is the best organization I’ve worked with. Everyone is so polite, professional and nice. I would definitely drive out of my way to continue to do business w best organization I’ve worked with. Everyone is so polite, professional and nice. I would definitely drive out of my way to continue to do business with this dealership. This is my second BMW that I bought from them and I am all in! More
by chris
Other Employees Tagged: Jaime Gonzalez, TJ Telesco , Albano Kroj, Chris Legere, Bill Skorvanek, Keith Zarembski, I dealt with several people in the service department, and I’m not quite sure of all their names. They were uniformly great and welcoming.
June 30, 2023
Excellent - they found the problem, fixed it, and also found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). More
by jimcampbell13
June 29, 2023
Courteous, efficient, excellent service - big difference from other dealers I’ve been to - highly recommend! from other dealers I’ve been to - highly recommend! More
by RJ
Other Employees Tagged: Jaime Gonzalez, TJ Telesco , Chris Legere, Keith Zarembski
June 28, 2023
BMW of Darien was very efficient getting my brake pads replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. replaced. My car alerted me to an issue with the brake pads. I called and was able to book an appointment the next day. More
by Kris
June 23, 2023
BMW Darien is exceptional dealership. The staff is friendly, professional and patient. Vincent, in the service department, is an amazing communicator. He is honest, provides a clear pictu The staff is friendly, professional and patient. Vincent, in the service department, is an amazing communicator. He is honest, provides a clear picture of what to expect with the service and when my vehicle will be ready for pick-up. I really appreciate the care and attention paid to my vehicle. Thank You! More
by DOC7
June 20, 2023
Always am always impressed with how smoothly my time at this BMW dealership goes from soup to nuts! Vincent was as usual helpful, efficient and kind. Ran into Barbara using an electric screw driver to put this BMW dealership goes from soup to nuts! Vincent was as usual helpful, efficient and kind. Ran into Barbara using an electric screw driver to put plates on someones car who was coming for pick up! Its been about 20 years and we both Sam and I always are pleased with BMW Darien! More
by jmarrone73
June 16, 2023
Vincent was professional and all seems to be working. the sign in process to get a loaner smooth and everyone friendly. i was most disappointed today that my car was returned to me not clean. that is suc the sign in process to get a loaner smooth and everyone friendly. i was most disappointed today that my car was returned to me not clean. that is such an easy way make a customer happy. instead i was frustrated at cut corners in service. More
by KEM
June 10, 2023
This dealership consistently delivers top-quality service by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure t by a team of professionals, who are very knowledgeable about their customers’ vehicle and always follow up after a service appointment to make sure they are satisfied with the service they received. I would definitely recommend this dealership to my friends and family. More
by Milan
Other Employees Tagged: Tim Haines
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