Dealership Experience
9 yrs, 6 mos
Industry Experience
40 yrs, 11 mos
385 Reviews
Write a Review385 Reviews of Vince Pampena
December 02, 2020
Amazing serviceTimely serviceAnd overall excellence Amazing service Timely service And overall excellence Would highly recommend Vincent and the whole device crew was everything one looks for BM Amazing service Timely service And overall excellence Would highly recommend Vincent and the whole device crew was everything one looks for BMW Darien is the only place I will ever take my car More
November 28, 2020
All experts are friendly and knowledgeable, very polite and understanding. Always provide the best service me give the best expert advice you can rely on. and understanding. Always provide the best service me give the best expert advice you can rely on. More
Other Employees Tagged: Frank Ciardullo, Anthony Fischetti
November 27, 2020
Great service that is courteous and professional. Always leave feeling well treated and treated as someone whose time is valuable. Everything is detailed and explained clearly. leave feeling well treated and treated as someone whose time is valuable. Everything is detailed and explained clearly. More
November 27, 2020
Very prompt and courteous service personnel. They were ready for me when I arrived, had my car finished and cleaned as promised, and were ready fir me when I picked it up ready for me when I arrived, had my car finished and cleaned as promised, and were ready fir me when I picked it up More
November 15, 2020
Vincent and the whole team were phenomenal and so easy to work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concer work with! What impressed me most were their demeanor and friendliness, professionalism, transparency (video of inspection and report of each concern I raised) and their communication (phone call update as promised and ease and convenience of interacting over text). Scheduling, check-in and pick-up were easy and went smoothly and quickly. My experience at this dealer far surpassed mine at Westchester (surly service advisor and scheduling mishap) and Ridgefield (another surly service advisor, they bent and creased my front license plate, and fixed one issue but I suspect caused a different issue), and I look forward to coming back to the Darien dealer. More
November 13, 2020
I’ve been dealing with BMW of Darien for more than 30 years; they are well run and do a good job! Even the parts Dept, which I am sure most customers don’t have contact with, does a great job getting me years; they are well run and do a good job! Even the parts Dept, which I am sure most customers don’t have contact with, does a great job getting me parts for my E31s! More
Other Employees Tagged: Steve Kozlowski

