Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 29

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

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385 Reviews of Vince Pampena

February 04, 2021

Dealership Rating
Employee Rating

Love the service and appreciate the attention to details. Setting the appt was quick and very accommodating. The walkthrough video from Stephen Ladestro is a game changer. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2021

Dealership Rating
Employee Rating

Everything went off without a hitch. Good communication by text and email while my vehicle was in service. Good Covid protocols were implemented on site. More

by Mdedward7
Recommend Dealer
Yes

January 29, 2021

Dealership Rating
Employee Rating

Great service as expected from BMW. Very efficient and professional. Really like the service video before picking up the car. Car was clean and good explanation for potential repairs. More

by bforfang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Always great service. Very prompt and communicative. They went above and beyond with the valet service to help me even with COVID restrictions and did everything contactless and digitally. I highly recommend More

by JMagnusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

Great servicePeople are friendly and efficientLiked the Great service People are friendly and efficient Liked the video of the servicing very much Kept me informed on progress made. I like them very mu More

by Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 27, 2021

Dealership Rating
Employee Rating

Great experience! Friendly, on time, car came back spotless. Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 27, 2021

Dealership Rating
Employee Rating

Very thorough service. Friendly, and straight forward explanation of car issues. Extremely timely with service and response to all questions. I would recommend Vince to anyone seeking service at BMW Dari More

by bethsteinkraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2021

Dealership Rating
Employee Rating

On time. Perfect service. Video of car was very helpful. They picked up my car due to Covid concerns and delivered it back to my house in 4 hours. More

by BMW owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ciardullo, Anthony Fischetti, Avelino Flores, Patricia Romagnoli

January 23, 2021

Dealership Rating
Employee Rating

You are treated like royalty at the Darien dealership. Doors opened for you, everything sanitized. My car never looked more beautiful than when my servicing was completed. My car was immaculate. It was More

by Barbara S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2021

Dealership Rating
Employee Rating

The staff in all areas are always friendly and courteous. Quick check in and out. They have taken great measures during COVID to create a safe environment. More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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