Vince Leone

We have purchased 5 vehicles from this dealership over the years and have always been extremely happy with services we received. From the sales reps to management we have never experienced anything other the years and have always been extremely happy with services we received. From the sales reps to management we have never experienced anything other than complete professionalism More

by Pcard2672 Verified Customer Verified Customer

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The sales team at Arrigo WPB was great to work with. They were patient and had great follow up with me over the last few weeks and worked hard to close our deal. Thanks to Ashley, Danielle, and Vince They were patient and had great follow up with me over the last few weeks and worked hard to close our deal. Thanks to Ashley, Danielle, and Vince for making this happen! More

by jshwarms Verified Customer Verified Customer

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6 long inefficient hours for the total process. From the VERY beginning, the sales person seemed completely disinterested in me, the cars or creating a positive experience. Although we had 'met' by From the VERY beginning, the sales person seemed completely disinterested in me, the cars or creating a positive experience. Although we had 'met' by phone earlier in the day, he did not suggest that I come with stock numbers / He did not have a prepared strategy for presenting the otherwise organized printed list of vehicles I did come with / only got one key at a time which wasted a lot of time / He repeatedly & abruptly got up, left the desk without bothering to explain what the reason was / I was left on my own long enough that on several occasions, I started to walk around the facility or lot and he had to call me to find me again / he did not know the function or answers to questions such as: what the WK stands for, the "M" + & - on the gears / the correct position for the emergency brake / how to control the lights / never offered to lift the hood or talk about the mechanical features of any of the vehicles / actually verbally discouraged me from considering other vehicles after looking at 3 , saying I've seen enough already and should choose... / halfway through, he was fielding a couple for another sale at the same time / I never had the chance to take the vehicle for a higher speed test drive ( so only heard 2 questionable sounds on my way home). I was confused and visibly beginning to get agitated by these aspects and yet he did not offer anything, from a bottle of water - to addressing any glitches / The vehicle was evidently actually NOT given another detailing while the paperwork was going on, since they did not even take off an old blank label on the upper left front windshield, there were coins behind the seats, the floor mats were not put into place, etc. The back & forth on the finance aspects was like a stereotype cartoon of car salesmen / it felt and appeared to be like a shell game / the warranty fee was not well explained and it seems that the warranty costs that I turned down, were simply added back in under a different acronym heading that was not explained when asked and was apparently not negotiable any longer / the final price appears to certainly have been worked with behind the scene - until it matched the check I came with / although promised, some paperwork from the bank check I came with, were not returned / my address and email were both still incorrect 3/4 through the process / the UB stick I was given has un-openable blank pdf files so that I do not have any paperwork associated with the purchase. I called about this issue the next morning 5 times and was once put on hold for 12 minutes and or only transferred to message machines. I have requested that someone acknowledge this fact and confirm to me by phone that the paperwork will now be printed out and mailed to my address. I could continue with many other observations of a similar nature... The service at this dealership completely let me down and although I purchased a vehicle despite this below par service, I will not be a positive spokesperson... More

by nadiautto Verified Customer Verified Customer

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Unfortunately since the dealership has changed hands to The Morgan Group vs Arrigo I genuinely feel somewhat hustled. To pay sticker price for a used car to me seems absurd though they would not budge. The The Morgan Group vs Arrigo I genuinely feel somewhat hustled. To pay sticker price for a used car to me seems absurd though they would not budge. Then, to not offer any credit towards my Arrigo Jeep lease of which I had some mileage overage didn’t seem right. To their credit they did offer to post it online (never happened) and did replace two back tires which was causing turbulence over 80mph. My major gripe is that it was promised to check all tires for leaks. I still have the same leak in the front left tire since the purchase of the car on Easter Sunday! The dealership also misplaced personal possessions, promised a check, now I cannot reach Vince the sales manager. There are still problems with my original purchase 1 month after purchase and the sales team could care less. It’s quite funny how I received 7 calls the day I placed an inquiry on the car, though now when I call twice a week for an update I am ignored. If you buy a car here, give it about two weeks after the sale, they will intentionally ignore your calls texts emails and forget you. More

by RTMermer Verified Customer Verified Customer

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Leo and everyone were super helpful with making the car I wanted work for me. I was so pleased with the care and attention I received as soon as I sat at his desk. wanted work for me. I was so pleased with the care and attention I received as soon as I sat at his desk. More

by Tiffany Verified Customer Verified Customer

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I recently purchased a Grand Cherokee from Jake Schrager and Vince Leone. I cannot say enough great things about them. They were very straight forward and made the experience completely seamless. I wo and Vince Leone. I cannot say enough great things about them. They were very straight forward and made the experience completely seamless. I would highly recommend both of them when purchasing your next vehicle. More

by tfronrath Verified Customer Verified Customer

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We had a great experience buying our new Dodge Ram truck. We would recommend Arrigo We would recommend Arrigo More

by CWELLING10 Verified Customer Verified Customer

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Our salesman, Golden, was very professional and if he didn't have an answer to any of our questions, he made sure to get them. Both he and Vince did a great job negotiating both our trade-in and the pur didn't have an answer to any of our questions, he made sure to get them. Both he and Vince did a great job negotiating both our trade-in and the purchase. The only thing that I feel they could work on is streamlining the process. Shouldn't take five hours. More

by KHUSTAD Verified Customer Verified Customer

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Excellent,Professional,courteous staff. They went above and beyond to make the purchase smooth and easy.James Hunter the salesman was very helpful and very respectful, and Vince Leone the sa They went above and beyond to make the purchase smooth and easy.James Hunter the salesman was very helpful and very respectful, and Vince Leone the sales manager made us feel very comfortable with the purchase process. More

by mbharley2007 Verified Customer Verified Customer

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I am very satisfied with the service with Marissa and everybody took care of us everybody took care of us More

by demers246 Verified Customer Verified Customer

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