Victoria Barbagallo
Victoria Barbagallo at Handy Toyota

Victoria Barbagallo | Page 35

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.9
355 Reviews

Dealership Experience

5 yrs, 11 mos

4.9

355 Reviews

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355 Reviews of Victoria Barbagallo

January 26, 2022

Dealership Rating
Employee Rating

Excellent service at Toyota we dealt with Tory and she explained everything they were doing . Very personable and pleasant experience . More

by teamshaw2969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Handy Toyota responded

Thank you for your review! Tory is great at her job and does a good job of explaining everything clearly to her customers. We are glad you were able to experience that!

January 13, 2022

Dealership Rating
Employee Rating

Tory & Darren have always been a massive help in the Service Deptartment! In and out with no issues everytime! More

by Alex R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Jan 15, 2022

Handy Toyota responded

Hi, Alex! Thank you so much for your review! Tory and Darren do a great job every time with their customers. They focus on their customers needs and are mindful of the time. We appreciate your business.

January 11, 2022

Dealership Rating
Employee Rating

Tory was my service advisor for my 15,000 mile service Tory was my service advisor for my 15,000 mile service on my Tacoma she was very pleasant and explained everything clearly. I have now purchased 2 ve More

by Craig T Fowler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 15, 2022

Handy Toyota responded

Thank you, Craig. We really appreciate your review! Tory does a great job with service. Normal service on the vehicle helps extend the longevity of the vehicle. We thank you for returning here for service and the repeat sales business! Enjoy your Tacoma!

January 11, 2022

Dealership Rating
Employee Rating

It was great to be back in a toyota and having Handy toyota doing the service on our vehicle Thank you for the great job on service More

by lester-nutting
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 15, 2022

Handy Toyota responded

Thank you for your review, Lester! Doesn't it feel right being back in a Toyota! We know we love it. Tory does a great job with her customers and we appreciate your review. Enjoy your Toyota!

December 30, 2021

Dealership Rating
Employee Rating

Slow and always behind with a crummy waiting area. Something has changed on this service dept and no e of it is good. Disappointing! More

by Georgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 30, 2021

Handy Toyota responded

Good Afternoon Georgi, We want to apologize for any inconvenience you may have experienced while you were in our dealership. We would like to learn more about your visit so we can help resolve this issue. If you wouldn't mind reaching out to our Community Relations Manager, Casey. He can be reached at (802) 582-8183 or ctoof@handycars.com. Thank you!

November 24, 2021

Dealership Rating
Employee Rating

I spoke with Tory about a vehicle that I had seen in the lot and she was incredibly helpful in assisting me in purchasing it. She was very knowledgeable about the inventory and helped me find the perfect tr More

by Heavymetalskibum911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Handy Toyota responded

Thank you so much for your review. We're glad Tory was able to help you find the perfect vehicle. Enjoy your new truck!

November 14, 2021

Dealership Rating
Employee Rating

On 11-11-2021 had service on my 4Runner for windshield replacement and annual inspection. I delt with Tory a service writer and she did an excellent job of making my day. She excells at customer satisfac More

by james.thibault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Handy Toyota responded

Thank you for your review, James! We're happy to hear Tory and our service team were able to make your day easier. We appreciate your business. Enjoy your 4Runner!

November 14, 2021

Dealership Rating
Employee Rating

I just want to thank Handy Toyota service! The entire team was able to work around my schedule and get me into service quick and easy. Thanks to Darren, Tory, Jason L., Jason P. and John M. for their hel More

by haleyvezina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Paquette, Darren Callan, Jason Laflam , John Melchiorri

Nov 15, 2021

Handy Toyota responded

Hi Haley! We really appreciate your review. We're really happy to hear you had a great experience with our very talented service advisor team during your visit.

July 12, 2021

Dealership Rating
Employee Rating

Couldn't be happier! Excellent Handy's! And outstanding job Victoria! I received what I wanted, when I wanted, How I wanted, OUTSTANDING!!! THANK YOU! More

by vtmichaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pretty everybody who works there!

Jul 13, 2021

Handy Toyota responded

And thank you for your kind review! We're so happy to hear that Tory could make your visit to our service department such an outstanding experience. We look forward to seeing you again when it comes time for your next service - take care!

Jul 13, 2021

vtmichaelb responded

As log as I own my Avalon or my next Toyota, Handy Toyota is the ONLY place I will buy, and Handy service will be the ONLY ones who will service my car.... YOU guys are that darn good! THANK YOU!!!!!! Michael Boisjoli

May 28, 2021

Dealership Rating
Employee Rating

Thank you to Handy and Tory Barbagallo for their excellent service in helping me find a new car! They were extremely professional and made the experience so much better. More

by jtourville11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2021

Handy Toyota responded

Thanks for your review! We're so happy to know that Tory could make your vehicle purchase experience with us such a positive one. Your business is much appreciated, and we hope to see you again soon!

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