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Victoria Barbagallo

Overview Reviews (366) Inventory (378)

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Victoria Barbagallo

Victoria Barbagallo | Page 23

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8

366 Reviews

Overview Reviews (366) Inventory (378)

Dealership Experience

6 yrs, 1 mo

4.8

366 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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366 Reviews of Victoria Barbagallo

July 19, 2023

Dealership Rating

Employee Rating

I requested a service that I doubt most Tacoma owners do! At 30K miles I asked for a change of oil in both differentials plus a change of brake fluid. Tory gave me an accurate cost estimate and the amoun At 30K miles I asked for a change of oil in both differentials plus a change of brake fluid. Tory gave me an accurate cost estimate and the amount of time I would need to wait for the service! My truck came back clean and ready to roll! I’m completely satisfied! More

by M-2-The-M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Farrar, Jean Marie Bugwiza, Eric McLaren

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Jul 20, 2023 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that you had such a good experience! We appreciate you telling us about it!

July 18, 2023

Dealership Rating

Employee Rating

Excellent service, friendly customer service . Enjoy walking car and truck lot to see what’s new while waiting for our service to be completed Enjoy walking car and truck lot to see what’s new while waiting for our service to be completed More

by gmercy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience!

July 13, 2023

Dealership Rating

Employee Rating

Helped us right away, Thank you you will be our go to for service in the future. service in the future. More

by Esbenoit

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Raymond

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Jul 14, 2023 -

Handy Toyota responded

Thank you for leaving us a great review on your recent service visit, and for trusting Handy Toyota with your service needs. We look forward to assisting you with all of your vehicle needs in the future!

July 13, 2023

Dealership Rating

Employee Rating

Very professional and knowledgeable service department. Tory was friendly and made sure my needs were met. Tory was friendly and made sure my needs were met. More

by DWard

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 13, 2023 -

Handy Toyota responded

Thank you for the review! It's great to hear that Tory was so helpful!

July 12, 2023

Dealership Rating

Employee Rating

Tory is my contact in the service department; she listens to my concerns and makes educated suggestions regarding my choices on how to proceed! She has always given me the best advice! to my concerns and makes educated suggestions regarding my choices on how to proceed! She has always given me the best advice! More

by M-2-The-M

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Farrar, Jean Marie Bugwiza, Dennis Gebhardt

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Jul 13, 2023 -

Handy Toyota responded

Thank you for the review! We are so glad to hear that Tory was so helpful! We appreciate you letting us know!

July 09, 2023

Dealership Rating

Employee Rating

Victoria was very professional and pleasant to work with. Handy Toyota did the work on time and at reasonable cost. Handy Toyota did the work on time and at reasonable cost. More

by Peter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 10, 2023 -

Handy Toyota responded

Thank you for the review, Peter! We are so happy to hear that everything went well!

June 30, 2023

Dealership Rating

Employee Rating

My state inspection and repair were done in about one hour. Clean facility and great customer service. hour. Clean facility and great customer service. More

by manonyvon1995

Service Price Transparency

Recommend Dealer

Yes

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Jun 30, 2023 -

Handy Toyota responded

Thank you for your recent service visit, and for leaving Tory and our team a great review. We work hard to keep a clean building and treat every customer like family. We appreciate you trusting Handy Toyota service with your vehicle. Enjoy your summer we look forward to assisting you in the future.

June 29, 2023

Dealership Rating

Employee Rating

This is my 4 th Toyota I bought at Handy , if anything the dealership has got even better than in the past . Good place to do business with . the dealership has got even better than in the past . Good place to do business with . More

by Michel.consejo

Service Price Transparency

Recommend Dealer

Yes

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Jun 30, 2023 -

Handy Toyota responded

We appreciate your loyalty with our dealership, thank you for taking the time to leave a review!

June 29, 2023

Dealership Rating

Employee Rating

Thank you Tory for helping me with service on my Toyota Tacoma truck . I was highly satisfied with the way I am treated. Thank you Tacoma truck . I was highly satisfied with the way I am treated. Thank you More

by staceybishop

Service Price Transparency

Recommend Dealer

Yes

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Jun 30, 2023 -

Handy Toyota responded

Thank you for your recent business in our service department Stacey, and for the kind words about Tory. We try to treat all of our customers like family, and we are happy that your experience made you feel that way. Thank you for trusting us with all of your vehicle needs.

June 27, 2023

Dealership Rating

Employee Rating

Very professional and I was able to get my vehicle back within the same day of service within the same day of service More

by nielsenjon

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Alan Brown

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Jun 28, 2023 -

Handy Toyota responded

Thank you for leaving us a 5 star review based on your recent service visit. We look forward to helping you with your vehicle needs in the future!

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