Victoria Barbagallo
Victoria Barbagallo at Handy Toyota

Victoria Barbagallo | Page 23

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.9
355 Reviews

Dealership Experience

5 yrs, 11 mos

4.9

355 Reviews

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355 Reviews of Victoria Barbagallo

June 26, 2023

Dealership Rating
Employee Rating

They have a great team, offer good deals and outstanding customer service. Tory went above and beyond to make sure my inspection was taken care of. More

by nathanielbellmore
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ward, Adam Luneau, Adam Luneau , Leandro - Sales

Jun 27, 2023

Handy Toyota responded

Thank you for the 5 star review for our team member Tory and our service department. Tory is an excellent team member, and always goes above and beyond for customers. We look forward to assisting you in the future with any and all of your vehicle needs.

June 26, 2023

Dealership Rating
Employee Rating

I would not recommend servicing your vehicle at Handy Toyota. Over the last 10 years I've purchased 3 cars from Handy. They are the closest Toyota dealer to me and I use them for the complimentary Toyo More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2023

Handy Toyota responded

Thank you for your feedback about your recent service. We appreciate your business and wanted to address your concerns. Unfortunately, we were not able to get Toyota to warranty this work as the sensor was broken from what appeared to be some type of collision or incidental damage. We do understand that Toyota did end up paying for the part that was damaged in good faith.

June 25, 2023

Dealership Rating
Employee Rating

Work was done in a timely manner, and I trust them to do good work. More

by wchace
Recommend Dealer
Yes
Jun 26, 2023

Handy Toyota responded

Thank you for the 5 star rating of our service department and of Tory. We look forward to assisting you in the future with all of your vehicle needs!

June 23, 2023

Dealership Rating
Employee Rating

Easy and professional to schedule an appointment. Saturday appointments are very convenient seeing how I use my Tacoma Monday thru Friday for work. I have dealt with Ethan and all the services writer More

by Bernie
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Handy Toyota responded

Thanks for leaving our service department a 5 star rating! Have a great summer, we look forward to seeing you next time you're in for service.

June 21, 2023

Dealership Rating
Employee Rating

Good service what should I say. I say good service very easy go in the More

by Marevilly
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Handy Toyota responded

Thank you for your review and business! Happy to hear it went well!

June 21, 2023

Dealership Rating
Employee Rating

He answered all my questions, and was very thorough in telling me about my car today. I always learn a little something about my car when I leave there, very friendly environment. More

by lkwalker3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ethan Raymond , Alan Brown

Jun 23, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that we could help you out!

June 20, 2023

Dealership Rating
Employee Rating

Handy Toyota really cares about their customer's safety and makes sure that their vehicles are always safe to drive on the road. More

by Bethanyhurtubise18
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that you felt cared for! Your safety is our top priority!

June 19, 2023

Dealership Rating
Employee Rating

Had an excellent 10000 mile service experience with Handy Toyota This appointment was facilitated with the help of the always smiling service advisor Victoria Barbagallo. More

by Steve
Service Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Handy Toyota responded

We appreciate you leaving us a review, Steve! We are happy to hear that you had a good experience!

June 17, 2023

Dealership Rating
Employee Rating

Very happy with the service I received. Ethan and Darren are alway great to deal with. More

by Jshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan, Ethan Raymond , Victoria

Jun 19, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that Ethan and Darren were great to deal with!

June 17, 2023

Dealership Rating
Employee Rating

I’ve been dealing with Handy since 2014 & have been very satisfied with the service department & salespersons! I live 5 miles from a local dealer but choose Handy which is 35 miles away. More

by Satisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Handy Toyota responded

This is so great to hear! Thank you so much for making the trek to us! We greatly appreciate your continued business!

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