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Victor Reynoso
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Victor Reynoso | Page 4
Express Service Manager
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
98 Reviews
Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.
Read moreDealership Experience
21 yrs
Industry Experience
22 yrs, 2 mos
Specialties & Trainings
Service Advisor Excellance Award
Customer Service
Toyota Service Professional Certification
98 Reviews
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98 Reviews of Victor Reynoso
July 16, 2019
As always, I have had great experience. EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on F EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on Florin Rd in Sacramento. More
by Bparcoman
Other Employees Tagged: Alvin Kumar , Anthony Aldrete, Fred Daniels, Gustavo Rios
Helpful 
July 16, 2019
Horrible Service!!!!!!!! Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too pick Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too picked up my car and my phone cord was missing and my seats were stained from what I can tell were oil spots. I literally had to record the sound of what was never fixed although I was told the issue was tweaked without having to take my car apart.... hmmmm made no sense. If it weren’t for the original person that assisted me that cared to help me victor I would have never got my car issue taken care of. No one at Toyota cared about me being irate. I didn’t even walk out with a car wash. Loyal customer and the thanks I get! Toyota is about the money and their commission! More
by Dslovely34
Other Employees Tagged: Mark Kleefeld
July 10, 2019
04 tundra After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact an After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact and the ones that made it happen. They should be in the spotlight for their initiative and customer service, I would have left if it were not for them. More
by 07 tundra owner
May 03, 2019
Service I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will return! More
by Thumper
Other Employees Tagged: Pete Johnson, Scott Sady
April 05, 2019
Missing house key from key set We dropped off our car for a recall. We had our house key in the key set. When we got the key set back, our house key is missing. No one can explain w We dropped off our car for a recall. We had our house key in the key set. When we got the key set back, our house key is missing. No one can explain why someone took our house key. Only reason someone would take our house key is to break into our house. More
by mxiong
March 14, 2019
Great Service and People I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are car I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are cared for. Customer service is 10 stars! More
by Ray95632
March 05, 2019
Service Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was e Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was even easier. More
by ferfer
February 19, 2019
Customer service is the best in the Sacramento Valley I have been purchasing cars and having them service at your Toyota dealership for over 22 years, I started on Florin Road with you guys. I am on my ei I have been purchasing cars and having them service at your Toyota dealership for over 22 years, I started on Florin Road with you guys. I am on my eighth Toyota from your dealership and by far your customer service in the service department is second to none my service advisor Victor is totally awesome he only brings Solutions and never problems. My quick oil change Guy Brian always looks for ways to make my experience better every time I come through. And James McGaha keeps me coming back and purchasing cars by making sure I get the best deals ever as a whole Elk Grove Toyota is the best in the valley More
by Happy Toyota
Other Employees Tagged: Brian Demille, James McGaha
February 19, 2019
Victor Reynoso is outstanding Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there and I return only to Victor for my service. More
by quinter911
January 18, 2019
Honored warranty no problem! About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a w About 10 months ago, I had a relatively expensive repair that was rather involved and technical The issue returned and Elk Grove Toyota performed a warranty replacement and repair without charge! Excellent! Perfect! More
by Brycom
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