Victor Reynoso
Victor Reynoso at Elk Grove Toyota

Victor Reynoso | Page 4

Express Service Manager

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
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100 Reviews

Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.

Dealership Experience

22 yrs, 10 mos

Industry Experience

24 yrs

Specialties & Trainings

Service Advisor Excellance Award

Customer Service

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rated

100 Reviews

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100 Reviews of Victor Reynoso

September 10, 2019

Dealership Rating
Employee Rating

All good Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks V More

by G.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. I am happy to hear that you enjoyed your time with us, especially with Victor. We value your business and your feedback. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 06, 2019

Dealership Rating
Employee Rating

Excellent experience. Been taking our 2000 Sienna for service at this dealership. They do an excellent job every time. The staff are professional and the facilities are fir More

by Jon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Reyes

Aug 06, 2019

Elk Grove Toyota responded

I am happy to hear that you enjoyed your time with us especially with Dwayne at our new Express Facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

July 17, 2019

Dealership Rating
Employee Rating

Horrible Service!!!!!!!! Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too pick More

by Dslovely34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Mark Kleefeld

Jul 18, 2019

Elk Grove Toyota responded

Hello - We are concerned with your review and feedback, as this is not our standard for doing business. We'd like to speak with you about your experience. The best person to speak with is our Customer Relations Manager. You can email at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000. Please ask for Jeannette Blair.

July 16, 2019

Dealership Rating
Employee Rating

As always, I have had great experience. EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on F More

by Bparcoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alvin Kumar , Anthony Aldrete, Fred Daniels, Gustavo Rios

Jul 16, 2019

Elk Grove Toyota responded

Hello, Thank you continued business. We value your feedback and your time. I am delighted to know you have been enjoying your time with us. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 10, 2019

Dealership Rating
Employee Rating

04 tundra After an initial bumpy ride the service crew pulled it together and exceeded my initial expectations. The cashiers were my initial point of contact an More

by 07 tundra owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Elk Grove Toyota responded

Thank you for your feedback concerning your recent service visit. We are happy to hear that any frustration you experienced was quickly corrected. We are grateful for your business and look forward to working with you again!

May 03, 2019

Dealership Rating
Employee Rating

Service I've gotten good service and have been treated very well at Elk Grove Toyota. My Service adviser, Victor has always taken good care of me, and I will More

by Thumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Johnson, Scott Sady

May 03, 2019

Elk Grove Toyota responded

Thank you for taking the time to review our dealership here online. I am glad that Victor took good care of you during your time with us. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 05, 2019

Dealership Rating
Employee Rating

Missing house key from key set We dropped off our car for a recall. We had our house key in the key set. When we got the key set back, our house key is missing. No one can explain w More

by mxiong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 06, 2019

Elk Grove Toyota responded

Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 14, 2019

Dealership Rating
Employee Rating

Great Service and People I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are car More

by Ray95632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2019

Elk Grove Toyota responded

We love hearing this - thank you! We appreciate your business and look forward to working with you again!

March 05, 2019

Dealership Rating
Employee Rating

Service Perfect service!! Was in and out in a timely manner. Did not have to be taken home to wait for my car. Was able to wait at the dealership. Which was e More

by ferfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2019

Elk Grove Toyota responded

We are happy to hear you received 5-star customer service here at Elk Grove Toyota! We appreciate your business & look forward to working with you again!

Mar 05, 2019

Elk Grove Toyota responded

Thank you for your kind words. I am happy to hear your service was fast and you did not have to leave the dealership. We appreciate your business and your review. Please come back and see us soon. Sincerely, Jeannette Blair Customer Relations Manager

February 19, 2019

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Employee Rating

Victor Reynoso is outstanding Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there More

by quinter911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2019

Elk Grove Toyota responded

We are excited to hear this! Thank you for your kind words for Victor! We appreciate your business and look forward to working with you again!

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