Victor Llano | Page 6

Was pleasantly surprised to not have issues this time around so that's a plus. Felt like the bill could have been lower for the services provided but I suppose it's fair given it's a dealer service cente around so that's a plus. Felt like the bill could have been lower for the services provided but I suppose it's fair given it's a dealer service center. Nice touch to include a video rundown of services rendered. More

by Rapha Verified Customer Verified Customer

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Difficult to get a hold of anyone in the used car service department and to get any kind of written report on what was completed. There is no direct phone number, the numbers listed on the service manager's department and to get any kind of written report on what was completed. There is no direct phone number, the numbers listed on the service manager's card lead to the main lot. It's unfortunate that buying a used car from Hollywood Kia you are treated much differently than if you'd bought a new Kia even in the service department. More

by mssmalls78 Verified Customer Verified Customer

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Yitzhak was concerned and was wonderful to deal with. I greatly appreciate both his attitude and his caring. Please extend my sincere thanks to him. I greatly appreciate both his attitude and his caring. Please extend my sincere thanks to him. More

by sbramson Verified Customer Verified Customer

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The service took too long for a fuse recall and the waiting room was not clean. No coffee or drinks were offered while waiting. waiting room was not clean. No coffee or drinks were offered while waiting. More

by ler395 Verified Customer Verified Customer

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Servicing takes forever, no urgency and barely any updates. Customer service was good though at the beginning updates. Customer service was good though at the beginning More

by anita Verified Customer Verified Customer

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The service at Hollywood Kia was very thorough incompetent I truly appreciate everything they’ve done. I still have some things to need to be done to my car. Kevin was very nice. Hope all is well incompetent I truly appreciate everything they’ve done. I still have some things to need to be done to my car. Kevin was very nice. Hope all is well with him. More

by viva.coleman Verified Customer Verified Customer

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Came in for a screw in my EV6 tire. Was told entire tire needed replacing. Was a little shocked to see that a new 2025 EV6 tire wasn’t in stock and needed to be ordered. It turned out t Was told entire tire needed replacing. Was a little shocked to see that a new 2025 EV6 tire wasn’t in stock and needed to be ordered. It turned out to be a whole day affair, however I was given a rental to get things done while my car waited for the tire to be delivered. Ultimately the new tire was put on and everything is fixed. My advisor was easy and nice to deal with. More

by JOSH.GEMMI Verified Customer Verified Customer

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left the car the same as was engine light on etc all lights were on came out worst etc all lights were on came out worst More

by duarte8 Verified Customer Verified Customer

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My experience overall was great. Service Advisor Yithzhakc Ramirez was very Knowledgeable, He knew what my Car needed and the recommendations that would properly suite me. Great exp Service Advisor Yithzhakc Ramirez was very Knowledgeable, He knew what my Car needed and the recommendations that would properly suite me. Great experience More

by MEDOR46 Verified Customer Verified Customer

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I bought my car in for an oil change on February 20th on a Friday when I return home and I checked up under my car my covers that goes over my oil filters was missing but the mechanic told me that he's sure a Friday when I return home and I checked up under my car my covers that goes over my oil filters was missing but the mechanic told me that he's sure that this car came in without them on the car and that's not so every dealer for service dealersI go to I make sure those covers are on but it's okay I think the mechanic put it on another car. More

by Shelliehill Verified Customer Verified Customer

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