Valarie Parsons

Val is the best sales advisor i have ever met. This is the 3rd time my family is ordering through her and the next one will be for my girls when they enter university and I will surely come throug This is the 3rd time my family is ordering through her and the next one will be for my girls when they enter university and I will surely come through Val. She's a very understanding person, I give her 100 🌟 🤩 More

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Dealt with Val P. and she was fantastic. She went approve and beyond what I would expect (and her cookies were delicious!). I was very satisfied with what they offere and she was fantastic. She went approve and beyond what I would expect (and her cookies were delicious!). I was very satisfied with what they offered on my trade-in and the new vehicle has been flawless. Very satisfied! More

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Just purchased a 2025 Toyota Tacoma Sport from Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, h Charlesglen Toyota. Val Parsons was amazing to deal with. She was very attentive, and knowledgeable about the vehicle, not to mention how pleasant, helpful and friendly she was through the whole process. The entire team from Finance, (Jaspreet, Kingsley) to the run through of how the truck operates, (Mark) was top notch. My truck was also ordered in through Charlesglen and I was given a November 8 arrival date, and to my amazement they had it in and ready to be picked up by October 31st! I was extremely happy! Outstanding service through and through I would totally recommend using Charlesglen Toyota to anyone in the market for a new vehicle. Plus Val’s Cookies were amazing. More

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We recently purchased a brand-new Toyota and had a highly positive experience throughout the entire process. Val, our product advisor, demonstrated exceptional professionalism, patience, and knowledge highly positive experience throughout the entire process. Val, our product advisor, demonstrated exceptional professionalism, patience, and knowledge. She dedicated time to thoroughly explaining all the features, addressing our inquiries, and ensuring that we felt confident and satisfied with our decision. The process was efficient, stress-free, and enjoyable. We appreciate the seamless and constructive experience we received. Our sincere gratitude goes to Val for her outstanding service; we truly value her assistance. More

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My second time to get a car from this dealership. High five to Valerie Parsons! High five to Valerie Parsons! More

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Val and Charlesglen made the purchasing experience a good one. Presented great inventory options at competitive pricing and made it an easy decision. one. Presented great inventory options at competitive pricing and made it an easy decision. More

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Fantastic experience purchasing our Toyota RAV4 at Charlesglen! From first walking in the doors - to picking up our new vehicle, every staff member was warm and welcoming. Val truly stood out—her ex Charlesglen! From first walking in the doors - to picking up our new vehicle, every staff member was warm and welcoming. Val truly stood out—her expertise and genuine friendliness made the process enjoyable and efficient. Looking forward to continuing our relationship with Charlesglen! More

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Val rekindled our interest in the Toyota brand, initially describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav describing the new Crown Signia, which we decided wasn't quite suitable. We then decided to investigate a hybrid. Val showed us a number of used Rav 4s as there were no new ones available. We finally decided to put down a minimal, refundable deposit on our ideal RAV 4 Hybrid. When it finally arrived, Val enthusiastically notified us, spent extra time to show us our new potential purchase even though it had not completed the total repurchase check up. We gave our final approval to accept it and Val steered us through the necessary processes to complete our purchase. She was with us every step of the way to answer our many questions. She assisted us through the app download and connection to our phones. Val has done follow-up calls with us and has assured us that she will be available for any future queries. We have appreciated all her help and expertise and, certainly, all her delicious cookies. More

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Val was awesome and really help full. Only concern that I have is waiting time Only concern that I have is waiting time More

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Good service overall! The delivery was a little delayed, but it would be even better with a more accurate delivery time. The delivery was a little delayed, but it would be even better with a more accurate delivery time. More

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