Valarie Parsons

It was a pleasure working with Val for our Sienna deal. We also appreciate the dealership who offered us a vehicle in demand the pricing that's mostly around MSRP without a lot of mandatory add-ons. If you We also appreciate the dealership who offered us a vehicle in demand the pricing that's mostly around MSRP without a lot of mandatory add-ons. If you are interested in improving customer experiences, I would suggest the finance manager and other more senior manager lower the pressure to ask customers to purchase various protection plans or extended warranties. It would make customers more pleasant if you simply explain those to them and give them some time to think about it, especially if they have family members present, then take the decision the customers give without further persuasion or being visibly disappointed.  More

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Also 5Stars to Nasir finance gentleman, couldn’t see him on your list but does an exceptional job. on your list but does an exceptional job. More

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Excellent customer service. Special kudos to Val Parson, she is the best, has a lot of knowledge about the cars and explain it in a very easy way. I wouldn't think twice to come Special kudos to Val Parson, she is the best, has a lot of knowledge about the cars and explain it in a very easy way. I wouldn't think twice to come here to buy a car. More

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Got my car earlier than expected! Very accommodating and made the whole buying a turnover process simple and straightforward. Very accommodating and made the whole buying a turnover process simple and straightforward. More

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Val’s knowledge and ability to simplify the presentation of options made my decision so simple. of options made my decision so simple. More

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The dealership rendered a friendly service. Val was my direct contact, and she did a great job. Val was my direct contact, and she did a great job. More

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The dealership is very friendly and efficient. Valarie was my sales person, she is the best. Valarie was my sales person, she is the best. More

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I enjoyed working with Val to select the best car for my family. It was nice working with Charlesglen Toyota in general. family. It was nice working with Charlesglen Toyota in general. More

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Val made the daunting process of selecting the right Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of Toyota vehicle to replace my 16 year old much beloved Prius extremely simple. In every step of the decision making process, Val was informing me of things to consider and options available with various vehicles, and was very timely in all her communications which was greatly appreciated! She made sure I was aware of all the steps in the process and personally introduced me to her colleagues in the dealership at each stage of the purchase. She is also a very talented baker and very generous with her delicious homemade treats. If you’re considering purchasing a Toyota, I highly recommend Val and the team at Charlesglen as they know their business and provide exceptional service. More

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Val is not only amazing,she is very helpful every time,I must say you thank you for every thing. must say you thank you for every thing. More

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