Tyler Schultz
Tyler Schultz at Klaben Ford Lincoln
Refer Me

Tyler Schultz | Page 33

Accounting Office

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
335 Reviews

Dealership Experience

5 yrs

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.9

335 Reviews

Write a Review

335 Reviews of Tyler Schultz

October 08, 2019

Dealership Rating
Employee Rating

Great group of people I didn't end up needing service because I traded in and bought a new car, but everyone I saw in service was really great and friendly, and my percepti More

by IRASMITH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 04, 2019

Dealership Rating

Disorganized? The first time I brought my car in, they kept it for three days before they even looked at it and I had an appointment. When I brought it back the sec More

by victoria_blatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 14, 2019

Klaben Ford Lincoln responded

Thank you for providing your honest and candid feedback about your recent experience. It was frustrating and embarrassing to read your comments and the steps we missed, creating a negative experience, and ultimately letting you down, no excuses. We share this feedback with our entire team, reflecting on it and using it for coaching, process improvement, and counselling. Thank you for taking the time to speak with me on the phone and share your insight, as well as allowing us to make a situation right we created. I am so glad we had the opportunity to show how much we appreciate your business, but more importantly the relationship building based on confidence and trust. As always we are here to serve you, and please know I and the entire Klaben team remain at your service. Sean Bradford - sbradford@klaben.com

October 04, 2019

Dealership Rating
Employee Rating

Klaben is the best Over the top best service. Tyler took exceptional care of me and my car. Will definitely be back, it’s worth the drive for the service I received. More

by cherylwilk2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2019

Dealership Rating
Employee Rating

Fast service I had to have a couple things serviced and thought it might take awhile. It didn’t take very long And everyone was very helpful. More

by EJarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett, Aaron Eckhardt

September 12, 2019

Dealership Rating
Employee Rating

OUTSTANDING I dealt with Tyler Schultz. He was amazing. Very kind and helpful. He gave me a loaner car for two weeks. Apparently my car issues was never seen befo More

by cherylwilk2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

Klaben Ford Lincoln responded

Thank you for providing for feedback and for the positive comments about our team members as well. We use this feedback for reflection and celebration / coaching with our entire team. It is always excellent to hear in what ways we have exceeded peoples expectations, and I was glad to hear Tyler reached you today and we will have the opportunity Monday to address your trim fit concerns inside of the vehicle. We look forward to taking care of these items and quality checking with you to ensure complete satisfaction. Thank you again and as always, I and the entire Klaben Team remain at your service. Sean Bradford - Service Manager - sbradford@klaben.com

September 10, 2019

Dealership Rating
Employee Rating

Best service Service was excellent. Staff was courteous and professional. Explained was was required for repair and completed it with no issues. I couldn’t be more More

by DEBBIEAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2019

Dealership Rating
Employee Rating

Great experience Tyler and the tech did a great job checking for issues! Tyler kept me updated along the way. Felt great about work performed. Thanks for the help! More

by rreese93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2019

Dealership Rating
Employee Rating

Klaben Team was efficient, kind and knowledgeable! Very easy to make an appointment. No unexpected problems. Car wash was great. Service done in a timely manner. Great Team to work with - thanks! More

by GAILRODDYBGAIL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold , Denise Miller, Matt Moyers

August 12, 2019

Dealership Rating
Employee Rating

Excellent communication Tyler QBed the service, kept me totally informed of progress, called back when he said he would, and surprisingly, the cost came in under his estimat More

by russell_35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2023

russell_35 responded

Great service. Very knowledgeable.

August 12, 2019

Dealership Rating
Employee Rating

After my recall was fixed l, my sync has not been working My sync was messed up during the repair. When I hit the phone button on the car it just says no phone. It won't let me set up a new device or anything More

by prm1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
33

Dealership Inventory (604 Vehicles)

used 2020 Jeep Grand Cherokee car
2020 Jeep Grand Cherokee
used
Pacific Blue Clearcoat exterior
8-Speed Automatic
4WD
new 2024 Ford Mustang Mach-E car, priced at $62,085
2024 Ford Mustang Mach-E
new
Shadow Black exterior
Single-Speed Transmission
Upgraded eAWD
new 2024 Ford Mustang Mach-E car, priced at $51,335
2024 Ford Mustang Mach-E
new
Vapor Blue Metallic exterior
Single-Speed Transmission
eAWD
new 2024 Ford Mustang Mach-E car, priced at $53,385
2024 Ford Mustang Mach-E
new
Shadow Black exterior
Single-Speed Transmission
eAWD
new 2024 Ford Mustang Mach-E car, priced at $49,185
2024 Ford Mustang Mach-E
new
Grabber Blue Metallic exterior
Single-Speed Transmission
RWD
new 2024 Ford Mustang Mach-E car, priced at $47,835
2024 Ford Mustang Mach-E
new
Vapor Blue Metallic exterior
Single-Speed Transmission
eAWD