Trenton McLain | Page 2

Sales experience was ok finance was better. Detail two stars. That is all I have to say. Detail two stars. That is all I have to say. More

by BKW6761JM Verified Customer Verified Customer

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Felt the sale was more important than my buying experience. While I recognize some of the issues and timelines it seemed that it was rushed and the execution was poor. The car was delivered with experience. While I recognize some of the issues and timelines it seemed that it was rushed and the execution was poor. The car was delivered with the interior very dirty and a half a tank of gas. This was after a misunderstanding between the salesman which led to a drawn out buying experience and an interior warning that would remain for a few weeks until they could resolve with missing hardware. Again, the whole experience seemed to focus on getting the car off the lot than doing the right thing for the customer. More

by AKEENE80 Verified Customer Verified Customer

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Great customer service, ready quick on the finance part, will recommend to friends and family will recommend to friends and family More

by VOONGWENDY Verified Customer Verified Customer

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We were not intending to buy a car that day, it was just an investigation. We met Trenton, checked out the vehicle He asked questions, gave us our space and didn't apply pressure. We spent then day at l an investigation. We met Trenton, checked out the vehicle He asked questions, gave us our space and didn't apply pressure. We spent then day at looking at specific vehicles but ended up back at Corwin at the end of the day because my wife wanted that one. Up to this point I would say the experience was "good". Where Trenton and team really provided great customer service came next. Because we weren't planning to purchase that day, we did not have our affairs in order. They allowed us to put money down, complete all the paperwork and come back for the car a few days later. When we went to pick up the car, Trenton informed us that when he went to get it prepped that morning, he discovered the sunroof was cracked. It was blizzarding when we initially test drove so never opened or checked the sunroof. He worked with his team and had the glass repaired by the time we arrived to pick it up. This was exceptional on their part. I'll be going back to Trenton and the Corwin team. More

by EDRMMND Verified Customer Verified Customer

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