Travis Thornton | Page 3
Service Concierge
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
23 Reviews
Write a Review23 Reviews of Travis Thornton
November 05, 2013
While on vacation in St Augustine, my Ford 250 SD diesel needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home b needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home by Saturday for doctors appointments. My F250 was at your shop for five days during which, Crystal kept me informed of the shop's progress and issues arising from the mechanical problems. Your mechanic, Steve Wright corrected the engine problem, as well as, a DEF pump problem that another Ford dealer, in Atlanta, GA could not correct in three shop visits. Travis Thornton was very personable in offering his services to me including washing my truck. Based on your staff that I interacted with, I would gladly make your Service Department my dealer of choice, unfortunately I live in Marietta, GA. Thank you and your dealership for GREAT service by very professional people. Lawrence Duffy/ Linda Duffy More
Other Employees Tagged: Crystal Garrison , Steve Wright
November 05, 2013
I recently came into your dealership because I have heard nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted me and he was very polite. Before my car was getting worked on I spoke with Crystal who was very knowledgeable and friendly. It doesn't stop there. When I heard my car was ready I was in shock on how clean it was! I used to go to Gary Yeoman's and all they did was quickly wash the outside of the car. My car had not been cleaned in a few months and Travis did an extraordinary job; even vacuuming the trunk! The car looked like it first did when I purchased it. From now on, this is my dealership. Your company should be proud; you have awesome employees. Great Job Bozard! More
Other Employees Tagged: Crystal Garrison
November 02, 2013
The service team always does a fantastic job on all of our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! More
Other Employees Tagged: Alex Vecerkovic, Crystal Garrison