Alex Vecerkovic
Service Lane Manager
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
271 Reviews
Write a Review271 Reviews of Alex Vecerkovic
August 14, 2024
John Ramirez is one of the most professional sales people I have ever had the pleasure of dealing with. I had never met John before I went into the showroom and he treated me like family and made the whole e I have ever had the pleasure of dealing with. I had never met John before I went into the showroom and he treated me like family and made the whole entire process completely comfortable and I just want to thank him so much for the way he treated me and my wife. I’ve already recommended John to one other customer and hopefully they will go in and see what I was talking about with his professionalism and customer service. More
Other Employees Tagged: John Ramirez, James Oldham
July 19, 2024
We delivered our car to Bozard Ford for emergency maintenance June10, 2024, and quickly learned a necessary repair exceeded what we were willing to invest in getting it back on the road. Our best sol maintenance June10, 2024, and quickly learned a necessary repair exceeded what we were willing to invest in getting it back on the road. Our best solution was to trade it in and look for a new ride. To find a good replacement would likely take a few days so Alex Vecerkovic, Assistant Service Manager, became personally involved in getting us a loaner in this unusual predicament. This allowed an 83 year-old Air Force Vet and his wife to have time to calmly go about choosing the right replacement for our car. A sales team came together to make it all happen, and for the efforts of that teamwork, we are thankful. We already knew of Bozard Ford’s solid integrity and customer service policies but Alex’s professionalism and understanding went far beyond anything we have witnessed or experienced at any major dealership, ever. And it reminded us of how important it is to have a dealership in town that treats us like family. Consequently, Alex’s efforts along with those of Justin Williams/Sales Director, Wyll Dickenson/Senior Client Advisor, and Devin DelleDonne/Sales Advisor were all instrumental in our buying our next car from Bozard Ford. Thank you, Bozard Ford. E & C Young More
Other Employees Tagged: Devin Delle Donne , Wyll Dickenson, Senior Client Advisor
June 02, 2022
My second Bronco and this time the process was quicker and smooth. I couldn’t be happier with the customer and professional service provided by Rob. Breinch.. keep the good work and once again thanks for and smooth. I couldn’t be happier with the customer and professional service provided by Rob. Breinch.. keep the good work and once again thanks for everything.. More
Other Employees Tagged: Rob Breinich , Rick Dotson, Geoff Gallagher
April 04, 2022
Incredible staff! I had issues with my transmission. Ended up needing a car. They set me up and out the door quickly! I will definitely recommend them to anyone lookin I had issues with my transmission. Ended up needing a car. They set me up and out the door quickly! I will definitely recommend them to anyone looking for a helping hand in hard times! More
Other Employees Tagged: Patrick Robertson, Joey Cotroneo , Rick Dotson, Adam Williams
December 29, 2021
My salesman and the service department are top notch. I recommend them to anyone looking for a new car. recommend them to anyone looking for a new car. More
Other Employees Tagged: Rob Breinich, Ricky Dotson
May 12, 2021
I pulled up knowing what I wanted, I just needed a little confirmation. I appreciated the no pressure atmosphere as the sales personnel saw I was sitting in my vehicle making a personal call and waited to a confirmation. I appreciated the no pressure atmosphere as the sales personnel saw I was sitting in my vehicle making a personal call and waited to approach me until I got out. Austyn Laude was very friendly, accommodating, and insightful while we looked at the Mustangs on the lot. We had a nice test drive and Austyn was able to show me all the features of the vehicle to ensure I knew exactly what I was getting. I had brought my other vehicle to the dealership for service and I was amazed at how quickly the team handled my servicing while I made my test drive. Service was quite busy, but handled customers in a very firm, but friendly way to keep things running smoothly. Rick Garcia in finance was great. He was very knowledgeable about Ford as he was a long time employee who worked in multiple facets of the industry. Rick worked hard to find the best rate and literally pressed in a very professional way to get the deal done with the banks, it's nice to have someone work on your behalf like that. Since I had brought one vehicle and left with two, Austyn arranged to deliver my vehicle back to my home, serviced and freshly washed. It was a great experience all around and I really enjoyed doing business with Bozard Ford. As a manager myself it is very evident that the entire team is well trained, motivated, and held accountable because customers were treated with the utmost respect. I really enjoy businesses that cater to their customers, it's similar to Chick-Fil-A and you just end up doing more business with them because of the positive experience. Nathan S. More
Other Employees Tagged: Rick Dotson, Austyn Laude
May 10, 2021
Tanya is either dishonest or incompetent. Either way, I would avoid her and Bozard Ford Lincoln. Honesty and customer service matter, and being told a complete lie is very disappointing. There are better p would avoid her and Bozard Ford Lincoln. Honesty and customer service matter, and being told a complete lie is very disappointing. There are better places to buy a car. More
Other Employees Tagged: Adrian Mcrae, Tanya Tomanek
March 30, 2021
Always a great experience working with this dealership. As a customer who has worked with former and current employees of this dealership for over 30 years I truly have never had a bad experience. Knowledg As a customer who has worked with former and current employees of this dealership for over 30 years I truly have never had a bad experience. Knowledgable sales staff, finance, and service personnel who do not try to pull a fast one on you. Always up front and honest in all they do. Went out of their way to take care of my family's transportation situation needs while I was on military deployments while on active duty prior to my retirement from them Navy. Thanks for being there when we needed it and going above and beyond to make all our interactions with you pleasurable and worth the time and money spent. Thanks again. More
Other Employees Tagged: Tom Krell, Gregg Steinberg , Rick Dotson, Tanya Tomanek
December 08, 2020
LEARN YOUR NEW VEHICLE-Ask for Tanya Tomanek! Bozard folks make me feel like family every visit; 10 months later! Yes, that’s right and Tanya even took the time to hop in my 2020 Aviator with me to go o folks make me feel like family every visit; 10 months later! Yes, that’s right and Tanya even took the time to hop in my 2020 Aviator with me to go over the park assist and made me feel comfortable learning it. She went through settings and checked that I understood them without making me feel stupid. She has some awesome tips and tricks I use all the time now. I mean honestly, if you don’t learn what the vehicle has, you tend not to use it. I paid for all the bells and whistles on my Aviator so why not appreciate it and use it? Andy Harris always remembers me and the vehicle I bought. I feel I could stop in and say hi to him any day! Bozard really appreciates the business by showing a genuine, caring attitude. More
Other Employees Tagged: Andy Harris, Tanya Tomanek, Adam Williams, Wayne in service was well trained by Alex. Courtney at the front desk keeps the snack and beverage area immaculate.