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Tracy Sapienza

Overview Reviews (309) Inventory (235)

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Tracy Sapienza

Tracy Sapienza | Page 3

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7

309 Reviews

Overview Reviews (309) Inventory (235)

4.7

309 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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309 Reviews of Tracy Sapienza

December 18, 2025

Dealership Rating

Employee Rating

The service was excellent when I purchased my car. The employees was very helpful and professional The employees was very helpful and professional More

by mzkabrad09

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, George Hadgigeorgiou, Dylan Yavorsky

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Dec 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2025

Dealership Rating

Employee Rating

Everything about Ken Ganley was positive! ! Will definitely buy my next vehicle from Ken Ganley ford ! Will definitely buy my next vehicle from Ken Ganley ford More

by Stephendora

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Simpson

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Dec 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Dec 20, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Parma! If you have any further questions, please don't hesitate to reach out!

December 17, 2025

Dealership Rating

Employee Rating

I have no regrets. And I drove a 40 minute drive to get there. I would do it again. Great people there. Thanks guys! And I drove a 40 minute drive to get there. I would do it again. Great people there. Thanks guys! More

by JBLANK7432

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: C.J. Overman, Mark Rezzano

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Dec 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2025

Dealership Rating

Employee Rating

Great No thank you Everyone was very nice, I didn't have to wait around most of the day to leave with a new car. I will definitely refer to wait around most of the day to leave with a new car. I will definitely refer More

by CHRISK625

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

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Dec 10, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

November 27, 2025

Dealership Rating

Employee Rating

Large selection of unused 2025 cars to lease. Salesperson was available earlier than scheduled appointment. Salesperson was available earlier than scheduled appointment. More

by someone

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kristy Tomcho

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Nov 28, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

Dealership Rating

Employee Rating

Want to give a shout out to Ganley Ford and there staff for welcoming me in and selling me my new Ford f150 Xlt. Love the vehicle Thank you again for welcoming me in and selling me my new Ford f150 Xlt. Love the vehicle Thank you again More

by Bakeryac

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Austin Simpson, Tiffany Gonzalez , John Albany

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Nov 18, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 18, 2025

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Employee Rating

Kristy is great. She's very friendly and helpful. She knows what she's talking about and relates well to you. I feel like she really cares about making sure I get the She's very friendly and helpful. She knows what she's talking about and relates well to you. I feel like she really cares about making sure I get the car I want and at a price I can afford. I highly recommend her! More

by csuperman7

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho , Anna

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Nov 18, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 17, 2025

Dealership Rating

Employee Rating

Everyone was genuinely caring and friendly, making for a fun, stress-free car shopping experience. fun, stress-free car shopping experience. More

by davidhahn7

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho

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Nov 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 12, 2025

Dealership Rating

Employee Rating

My salesman Bob was a pleasure to work with he listened and put us in the car we wanted at the price we wanted. and put us in the car we wanted at the price we wanted. More

by Dominic

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper, Bob Scheatzle

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Nov 12, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

November 11, 2025

Dealership Rating

Employee Rating

Great sales person. Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! More

by amandyayima

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tiffany Gonzalez, Kristy Tomcho

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Nov 11, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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