Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 26

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Tracy Sapienza

May 27, 2023

Dealership Rating
Employee Rating

Love this place! Everyone is so nice and welcoming and they are very helpful! I love my new to me car!! More

by aimeehuber918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

May 30, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Aimee, and we look forward to continuing to serve you in the future!

May 30, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2023

Dealership Rating
Employee Rating

Great people that work with you. Nice selection and friendly. I'm a repeat customer and will recommend them to anyone. More

by Tim k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

May 25, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Tim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Dealership Rating
Employee Rating

I have nothing but good things to say about my experience at Ganley Ford West. I was in the market for the incredibly in demand Ford Maverick and Ganley Ford West was able to deliver. They were incredibly co More

by Zkadusky25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 20, 2023

Dealership Rating
Employee Rating

Awesome people! They worked very hard for me!! I love my new to me car!!! My sales person, mark was amazing and is so so nice!! More

by aimeehuber918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

May 21, 2023

Ken Ganley Ford Parma responded

Thank you, Aimee, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Ken Ganley Ford West.

May 22, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Dealership Rating
Employee Rating

They were all very helpful. Everything was relatively quick. They also addressed the problems I had in a timely manner. More

by ADRIANAFLASH07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2023

Ken Ganley Ford Parma responded

Adriana, here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 14, 2023

Dealership Rating
Employee Rating

The whole team at Ken Ganley of Cleveland is great. They greeted me when I first pulled into the parking lot CJ is very knowledgeable and extremely polite. Dan took great care of me and so did Tracy. T More

by bdybobbyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman

May 15, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

May 16, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2023

Dealership Rating
Employee Rating

Really listened to needs of me as a customer and what I needed and made my budget work; very friendly More

by osborne.samantha96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

May 07, 2023

Ken Ganley Ford Parma responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

May 09, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2023

Dealership Rating
Employee Rating

My experience was great! Great customer service. Answered all my questions. Would definitely recommend others. More

by Wendy0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper

Apr 10, 2023

Ken Ganley Ford Parma responded

Wendy, Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2023

Dealership Rating
Employee Rating

Honestly the best car buying experience I've ever had. I was impressed with the friendly and knowledgeable staff. I will definitely check with them when I decide to buy my next car. Overall I give them a More

by Sftd101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Apr 02, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Apr 03, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2023

Dealership Rating
Employee Rating

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

Apr 02, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

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