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Tommy Wong
Tommy Wong at Aurora Chrysler
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Tommy Wong

Business Manager

Aurora Chrysler

14535 Yonge St
Aurora, ON L4G 6L1

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6 Reviews
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6 Reviews

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6 Reviews of Tommy Wong

June 06, 2019

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"They completely lied to me"

- Jake

I was asked to provide a deposit for $1000 which I was promised would be returned to me. I even have it recorded where the salesperson - Osama - acknowledges that it would be returned. Several weeks later I have text conversations where I ask about my deposit and Osama is giving me every excuse possible. He delays his response, then says the deposit has been returned and to check my statements - all were lies and I have the evidence to prove it. They now claim it was in the contract that the deposit would not be returned but that is not what I was told and have proof. Spoke to the sales manager Tommy Wong who was incredibly rude and unhelpful. Now considering legal action and forwarding my recordings and texts to the media.

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Recommend Dealer
No

Other Employees Tagged: Osama Ibrahim

Jun 17, 2019

Aurora Chrysler responded

Hello Jake, I am happy that we have this matter resolved to your satisfaction.. If you have any further questions, or require vehicle maintenance services in the future, please contact me any time. . Yours, Fran Chan General Manager

March 16, 2019

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"Amazing service all around "

- MattHancock

Osama and his team were both extremely knowledgeable and experienced when it came to my purchase. Helped me every step of the way and had answers on the spot for all questions I had. Very relaxed environment and not pushy at all. Best purchase I have ever made and can't wait to further my business with Aurora Chrysler

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Recommend Dealer
Yes

Other Employees Tagged: Osama Ibrahim

September 06, 2018

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"Awesome, hastle free n friendly experience "

- Noman

I bought dodge grand caravan. My sales guy, which I later find out was actually GM of dealership, Frank Chan was awesome n brilliant. I had wonderful and hastle free experience. Everyone at dealership was helpful. Frank even gave me ride from my home in Pickering to dealership to pick up the car.

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Recommend Dealer
Yes

Other Employees Tagged: Osama Ibrahim , Frank Chan

May 28, 2018

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" I had a great experience buying a used Jeep cherokee Peter "

- Jacob

You need to purchase a used car go see him , i strongly recommond him helping you to purchase a certified car. He is the boss and the used-car manager. 👍

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Yes

Other Employees Tagged: Peter Goudis, Deanna G

March 19, 2018

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" professional. on product; committed attitude"

- rubiconsye

Patient to listen customer's need. Understanding the product to enhance the deal. Willing to spend time with customers even though it's over time. No hard sales over the deal.

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Yes

Other Employees Tagged: Kwan Mak

July 26, 2017

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"Marvelous dealership"

- Happy go lucky

I give this dealership a 5 stars rating based on the following: - Warm reception every time I walked in there. - Advisors are very knowlegable and very attentive and patient on my questions. - The estimates are quite accurate. - All maintanices and services were done on a timely fashion. - They always make the after service call to make sure my vechile is running peoperly. All and all, a wonderful dearlership.

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Recommend Dealer
Yes

Other Employees Tagged: Kwan Mak, Deanna G, Mike Crombez, Daryl Deroy , Frank Chan

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