Tommy Luk | Page 2

The best service anyone can ask for!! Tommy and Maria went above and beyond to make me feel comfortable in purchasing my vehicle. Thank you and look forward in doing more business with BMW West Houston went above and beyond to make me feel comfortable in purchasing my vehicle. Thank you and look forward in doing more business with BMW West Houston in the future! More

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Had a very pleasant experience at BMW West Houston. I was looking for a non-BMW brand used car, Tommy Luk patiently answered all my questions and explained everything in details, which made the entire transa looking for a non-BMW brand used car, Tommy Luk patiently answered all my questions and explained everything in details, which made the entire transaction a very satisfied one. Thank you Tommy and Alonso! More

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Incredible buying experience! the experience was great from start to finish. Our sales person, Tommy, kept us informed every step of the way. Would defiantly recommend Tommy for an awesome purchase experi from start to finish. Our sales person, Tommy, kept us informed every step of the way. Would defiantly recommend Tommy for an awesome purchase experience!! More

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The dealership is very nice and clean and the people are very professional. Tommy was great, but I think his assistant, Alonso, set the tone for the entire transaction. He was very personable and answered e very professional. Tommy was great, but I think his assistant, Alonso, set the tone for the entire transaction. He was very personable and answered every question I had. He never made me feel like I was asking a stupid question and was just an all about great person to work with. Tommy made sure I understood the numbers and even Alexis in finance put the cherry on top. Would definitely recommend... I’ve already told my mom to go trade in her BMW. More

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The support I received from Tommy Luk and Alonso Munozcano were simply exceptional. Knowledgeable, proactive and eager to help throughout the purchasing process.... from vehicle selection to feature Munozcano were simply exceptional. Knowledgeable, proactive and eager to help throughout the purchasing process.... from vehicle selection to features inclusion to open communication. Kudos to both Tommy and Alanso. I have been a BMW customer since early 1990s, and I would consider my recent experience with both Tommy and Alanso as EXCEPTIONAL & would rate them as A+++++..... Would certainly purchase my future BMWs from Tommy.... Hands down.... :c) More

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Thank you so much to our salesman Mr TommyVery please Thank you so much to our salesman Mr Tommy Very please with the time dedication and service that he provided to us. Thank you for helping and making Thank you so much to our salesman Mr Tommy Very please with the time dedication and service that he provided to us. Thank you for helping and making the purchase possible. it More

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Tommy and Alonso were incredibly helpful and transparent during the entire process. They helped me find my dream car and took fantastic care of me the entire time, and I would happily do business with them during the entire process. They helped me find my dream car and took fantastic care of me the entire time, and I would happily do business with them and the entire BMW West team again. More

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Amazing service... Tommy has excellent communication and was able to get me exactly what I was looking for and the home delivery was amazing... I will definitely be a return customer. was able to get me exactly what I was looking for and the home delivery was amazing... I will definitely be a return customer. More

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Great They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. They did a really great job getting me a vehicle that I am very happy with. I appreciate them being straightforward and to the point. More

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Go see Tommy Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent hel Five vehicles from BMW West and four of those from Tommy. Completely different vehicles (age, price, make) each time but always the same excellent help, care and attention from Tommy. With additional support from Alonso you can’t ask for a better team and car buying experience. Be it another new or used vehicle my first stop is with these guys. Haven’t gone wrong yet. When it’s time for a service, Joanna Wolf has always taken care of things. Thank You! More

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