40 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
15 yrs, 1 mo
40 Reviews of Tommy Luk
January 07, 2020
Very respectful, understanding and not pushy. Would Very respectful, understanding and not pushy. Would definitely use him again Drove all the way from The Woodlands to Katy just from an over the pho Very respectful, understanding and not pushy. Would definitely use him again Drove all the way from The Woodlands to Katy just from an over the phone conversation and his truthfulness and honestly More
January 01, 2020
Great car purchase Great customer service Team! Tommy went out of his way to make sure we were able to purchase the exact car we were looking to buy!! Great customer service Team! Tommy went out of his way to make sure we were able to purchase the exact car we were looking to buy!! More
December 22, 2019
Good buying experience. I am still driving 30 minutes out of down town Houston to come to West Houston. There are some Quality people at this bmw dealership. I am still driving 30 minutes out of down town Houston to come to West Houston. There are some Quality people at this bmw dealership. More
December 20, 2019
Tommy and Alonso are the best!!!! This is X3 number 3. My second time working with Tommy Luk. Professional and knowledgeable. He found exactly what I was looking for and more!!! This is X3 number 3. My second time working with Tommy Luk. Professional and knowledgeable. He found exactly what I was looking for and more!!! More
Other Employees Tagged: Alonso Munozcano
December 10, 2019
Awesome Experience! Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking for a BMW. More
Other Employees Tagged: Alonso Munozcano
December 03, 2019
Tommy Luk BMW West Houston I purchased a new 2019 X1 today and had the privilege of having Tommy Luk as my salesman. Tommy was extremely professional, and made the experience e I purchased a new 2019 X1 today and had the privilege of having Tommy Luk as my salesman. Tommy was extremely professional, and made the experience enjoyable. Tommy went the extra mile even contacting me after hours on his own time to see how my wife and I were liking the vehicle. The entire staff was courteous and nice and have absolutely nothing bad to say about them or the dealership. I would definitely recommend them to friends and family. More
November 30, 2019
Awesome Experience & Service!! My BMW West Experience was AWESOME!! Tommy Luk & Alonzo provided GREAT customer service and answered all of my questions. They were patient and met al My BMW West Experience was AWESOME!! Tommy Luk & Alonzo provided GREAT customer service and answered all of my questions. They were patient and met all of my requests! The transaction was smooth, and I am very happy with my purchase. I highly recommend them!! More
Other Employees Tagged: Alonso Munozcano
November 26, 2019
Great Experience at BMW West I am so glad I went to BMW of West Houston. Tommy Luk was my salesperson and he went above and beyond my expectations to get me the SUV I wanted for I am so glad I went to BMW of West Houston. Tommy Luk was my salesperson and he went above and beyond my expectations to get me the SUV I wanted for the price I needed. Jessica handled the finance portion of the sale and did a wonderful job. I will be a repeat customer for future purchases and recommend them whenever I can. More
November 21, 2019
Best car buying experience! It was a pleasure doing business here. From test drive to trade in everything was seamless. Loved how knowledgeable Tommy Luk was about the car. Showe It was a pleasure doing business here. From test drive to trade in everything was seamless. Loved how knowledgeable Tommy Luk was about the car. Showed me key features and fully explained BMW certified process. Financing through BMW was also very convenient and got a great rate! Highly recommend this dealership and Tommy! More
Other Employees Tagged: Kenny Taylor
November 21, 2019
Awsome car buyng experience Tommy Tuk made this time car buying for me was an easy and no hiccups at all. Thanks Tommy for your experience, expertise. Thanks, Chau Tommy Tuk made this time car buying for me was an easy and no hiccups at all. Thanks Tommy for your experience, expertise. Thanks, Chau More