I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
September 13, 2024
Tom Lood has been my Service Advisor for 13 years. Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs - I wholeheartedly trust his recommendations and know he has my interests on hand. Whenever Tom has not been available, I have received assistance from Eddie Garcia who is also an outstanding and knowledgeable service consultant. More
Other Employees Tagged: Eddie Garcia
September 12, 2024
Amazing personalized service! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! More
Other Employees Tagged: Ken Dunaway , TB, Cindy
July 11, 2024
Excellent quality of service and work on the car. Always feels welcomed and like a valued customer. Excellent communication throughout the whole process. Always feels welcomed and like a valued customer. Excellent communication throughout the whole process. More
Other Employees Tagged: Eddie Garcia, Cindi Link , John Morsy
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