I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
October 14, 2024
Service is handled very well. Everyone is helpful. Easy to drop car off and get it back. Everyone is helpful. Easy to drop car off and get it back. More
Other Employees Tagged: Cindi Link
October 13, 2024
Always a pleasure working with John. He definitely tries his best and never gives up until the issue is completely resolved. He definitely tries his best and never gives up until the issue is completely resolved. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , John Morsy
October 11, 2024
Tom was amazing and provided us with the utmost service! He explained everything thoroughly and communicated regularly and in a professional and friendly manner. He provided us with the loaner car we reques He explained everything thoroughly and communicated regularly and in a professional and friendly manner. He provided us with the loaner car we requested and even though our service took us a few days he made sure we were taken care of. We will definitely recommend Autohaus and will come back for any maintenance and repairs and to shop for our next vehicle! More
October 11, 2024
They were very attentive as soon as i pulled in. they were very professional and helpful they were very professional and helpful More
Other Employees Tagged: Cindi Link
October 08, 2024
The waiting area is not clean and snacks are not filled even in the morning Some advisors are rude even in the morning Some advisors are rude More
Other Employees Tagged: Eddie Garcia
September 30, 2024
Very professional, timely, clean environment, very nice waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services More
September 20, 2024
This dealership will work for you. Had a car issue and they had push back. They fixed with no charge Had a car issue and they had push back. They fixed with no charge More
Other Employees Tagged: Cindi Link , John Morsy

