Tom Lood | Page 42

Tom Lood is incredibly responsive and provides exceptional, professional service. He is the reason I have a second mercedes. exceptional, professional service. He is the reason I have a second mercedes. More

by SHELLEYSKELLER Verified Customer Verified Customer

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Tom Lood and every person I interacted with since my arrival were friendly and professional. I always feel taken care of when I deal with Tom. Have been taking my car to him for over 10 years - not ON arrival were friendly and professional. I always feel taken care of when I deal with Tom. Have been taking my car to him for over 10 years - not ONE complaint. More

by the5toriumis Verified Customer Verified Customer

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Tom Lood gives the best customer service in any industry ever. I have never seen someome go so far out of the way to work for me and advocate for me ever. I have never seen someome go so far out of the way to work for me and advocate for me More

by statcat Verified Customer Verified Customer

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2:00, dropped car. The service was supposed to be 2 hours- 3 hours came and went. I got the call about picking up the car after 5:20. Good customer support gives expe The service was supposed to be 2 hours- 3 hours came and went. I got the call about picking up the car after 5:20. Good customer support gives expectations and beats them. It wasn't a problem for me, just a heads up. Thanks. More

by SARAH@SARAHANDLEE.COM Verified Customer Verified Customer

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I’m very happy with the service and professionalism Tom was super attentive and informative on upcoming matinenence issues was super attentive and informative on upcoming matinenence issues More

by TROSENBERG Verified Customer Verified Customer

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Work was performed on time and cost was below original estimate. Very satisfied . Highly recommended estimate. Very satisfied . Highly recommended More

by EJBOQUIST Verified Customer Verified Customer

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Tom Lood my Service rep took excellent care of my car. The loaner was ready when I arrived and Tom contacted me weeny car was ready to be picked up. It looks great. The loaner was ready when I arrived and Tom contacted me weeny car was ready to be picked up. It looks great. More

by CAROLTICHY Verified Customer Verified Customer

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Great service. Tom Lood was really helpful. Thank you very very much, i'm trying to get to 15 word minimum. very very much, i'm trying to get to 15 word minimum. More

by DAVID.CLEMENS Verified Customer Verified Customer

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Helped me get the right service needed and honored coupon. My service representative was professional and courteous coupon. My service representative was professional and courteous More

by TJHAN78 Verified Customer Verified Customer

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I had a great experience. Rob was an excellent sales representative. He guided me through the whole process and was responsive and professional. I went to two other MB dealers before landing at Autohau representative. He guided me through the whole process and was responsive and professional. I went to two other MB dealers before landing at Autohaus, where i was treated with respect and courtesy. More

by patrickp117 Verified Customer Verified Customer

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