Todd Skidmore
Todd Skidmore at Acura Columbus
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Todd Skidmore | Page 2

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
398 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

cust. service

5.0

398 Reviews

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398 Reviews of Todd Skidmore

March 20, 2024

Dealership Rating
Employee Rating

The people and service were all excellent and it’s been this way for a long time More

by Kurtgatterdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Acura Columbus responded

You made my day - thanks! I appreciate you taking the time to write this to us. Thanks, John Connelly Owner/Acura Columbus

March 18, 2024

Dealership Rating
Employee Rating

I really appreciate that Todd and the technicians were able to work me into the schedule for an emergency battery replacement today. Our RDX is our primary vehicle so we depend on having it in good worki More

by zpdlin
Recommend Dealer
Yes

Other Employees Tagged: Terry Nader , Dev made sure not to turn the vehicle off as it would not restart.

Mar 19, 2024

Acura Columbus responded

I am so glad Todd and the team were able to help and get you back on the road! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

March 15, 2024

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Acura Columbus has fantastic support and service. Everyone is always super helpful and they go above and beyond. More

by zippers-dodge0s
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Acura Columbus responded

Very nice - thank you! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

March 11, 2024

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We have taken our cars here for the last 5 years and have never been let down. There was only one minor and frankly unfortunate incident I was unhappy about but they very quickly and graciously resolved it. More

by G May Family
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Thanks! We always try to get it right and we definitely miss sometimes and we always appreciate it when a customer gives us a chance to make it right. - John Connelly Owner/Acura Columbus

Mar 14, 2024

G May Family responded

Thanks John. I appreciate the integrity and sincerity.

March 08, 2024

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Had my car serviced today and I continue to be very pleased with my experiences. From the check in to the check out everyone is very professional and courteous. They explain what they are going to More

by Gkn087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Mar 08, 2024

Acura Columbus responded

Excellent! Thanks for your trust and for taking the time to write. Have a great weekend! - John Connelly Owner/Acura Columbus

March 06, 2024

Dealership Rating
Employee Rating

Staff is Professional, accommodating and great communication throughout service. Recommendations are presented as necessary or preventative More

by Annie Lou
Recommend Dealer
Yes
Mar 07, 2024

Acura Columbus responded

Great to read on the communication — we work on that every day! Thanks for taking the time to write - we really appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 05, 2024

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Friendly, professional staff. When I'm in the market for a new ride, you'll be my first stop! More

by DC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Shay, Jami Meredith

Mar 05, 2024

Acura Columbus responded

Thanks — we’ll be ready for you! - John Connelly Owner/Acura Columbus

March 04, 2024

Dealership Rating
Employee Rating

Expedient service. Service advisors are knowledgeable. The free car wash is a nice amenity to provide to customers. More

by Paul
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Mar 05, 2024

Acura Columbus responded

Thanks Paul! The car wash can definitely be hit or miss, but we do try. I am glad Todd and Zach could help and thanks for writing!! - John Connelly Owner/Acura Columbus

March 01, 2024

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Employee Rating

Easy to schedule, easy to plan, great to work with. The staff is outstanding and Todd is someone you can absolutely depend on More

by segruetter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Zeune

Mar 01, 2024

Acura Columbus responded

Fantastic! I am glad Todd and Zach have been able to help. Thanks for your trust! - John Connelly Owner/Acura Columbus

February 12, 2024

Dealership Rating
Employee Rating

Todd is my service advisor of choice. But the whole team is great. They make servicing your car, hassle free. From the moment you pull up till you cash out, they are efficient, courteous More

by rod.vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Acura Columbus responded

Wow - thank you so much! So nice. We appreciate your trust. I am glad Todd and the team could help. Thanks, John Connelly Owner/Acura Columbus

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