Todd Ballard | Page 7
Service Advisor
Napleton's Auto Park of Urbana
1111 Napleton Way
Urbana, IL 61801
82 Reviews
Write a Review82 Reviews of Todd Ballard
February 23, 2024
Todd got me in at a last minute notice. Service light came on for routine maintenance; oil change, tire rotation, ... etc. Service light came on for routine maintenance; oil change, tire rotation, ... etc. More
Other Employees Tagged: Brandon Douglas, Nick Rice
February 21, 2024
This is a good service experience, good service attitude and no waiting time, and the oil change and tire adjustment time only one hour, very satisfying experience. and no waiting time, and the oil change and tire adjustment time only one hour, very satisfying experience. More
Other Employees Tagged: Roger Viti
February 20, 2024
Awesome doing business with Todd. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. Liked everyone in the facility including the other Service Advisors that I had talked to while going there. More
Other Employees Tagged: Matt Odom, Nick Rice , The greeters are awesome too.
February 13, 2024
First visit to service department and Todd made me feel welcome and treated me like I was long time customer. Will definitely be back and will recommend. welcome and treated me like I was long time customer. Will definitely be back and will recommend. More
Other Employees Tagged: Matt Odom
February 12, 2024
I bought my 2014 Camry from here and always bring it in for service. Todd was my service advisor and did an awesome job explaining to me what my vehicle was needing at the moment. Todd even went into great for service. Todd was my service advisor and did an awesome job explaining to me what my vehicle was needing at the moment. Todd even went into great detail by mileage what future services are going to be needed. I would not take my car anywhere else. More
February 05, 2024
First time customer and extremely pleased with scheduling service, vehicle service, service wait time and check in/out process. Well thought out check in/out system. Will be returning for future service work service, vehicle service, service wait time and check in/out process. Well thought out check in/out system. Will be returning for future service work on other vehicles also. More
Other Employees Tagged: Amy Burgin
February 01, 2024
Todd was exceptionally helpful with the repair of my vehicle. Had it fixed in a timely manner. He also helped to obtain second key fob. I would definitely recommend Todd as a representative of your d vehicle. Had it fixed in a timely manner. He also helped to obtain second key fob. I would definitely recommend Todd as a representative of your dealership. More
January 26, 2024
Came in with an issue and Todd was fantastic. His helpful and professional service made our experience at the dealership very positive. Highly recommend. His helpful and professional service made our experience at the dealership very positive. Highly recommend. More