

Tina Dickenson
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
285 Reviews
Write a Review285 Reviews of Tina Dickenson
October 10, 2025
Excellent, attentive service. Planning my next visit to get new tires and shocks. Thank you. Planning my next visit to get new tires and shocks. Thank you. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
October 09, 2025
Top shelf dealership from the service writers service itself and sales always very helpful and accommodating fast turnaround time thank you everyone at the Southern airport facility itself and sales always very helpful and accommodating fast turnaround time thank you everyone at the Southern airport facility More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand
October 07, 2025
There was a complete lack of urgency or customer support. Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant deve Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant development and a new leadership approach. More
Other Employees Tagged: Cameron Shaw, John Deuso
October 01, 2025
Got my car serviced there and got a tire rotation as one of the services, a few days later I noticed something is digging into my front right tire causing it to show several metal threads, which should have of the services, a few days later I noticed something is digging into my front right tire causing it to show several metal threads, which should have been noticed when I got my tires rotated which they didn’t do because I’ve got a slow leak on my rear left tire which is in the same place. Dealership clearly doesn’t do the services that they will charge you for More
October 01, 2025
I don't agree with the Appointment process. Why make an appointment, and choose to leave and get my groceries or run arranes and come back for my car. I should not be penalized because I chose Why make an appointment, and choose to leave and get my groceries or run arranes and come back for my car. I should not be penalized because I chose to leave. The appointment is about convenience to the customer. I should be told my car was pushed back because I chose not to wait and your waiting room is full. They have the same opinion I have to make an appointment. The appointment system is not a good one at all. I also think if it is going to be more than 2 hours Loaners should be able. More
Other Employees Tagged: Katie Vanostrand
September 28, 2025
Good service by Kaite and guys did my inspection wasn’t long at all great job team long at all great job team More
Other Employees Tagged: Katie Vanostrand
September 26, 2025
Made appointment online, met my service reps on day of repair, waited for my car in a comfy area, and was given my key when finished. Easy! repair, waited for my car in a comfy area, and was given my key when finished. Easy! More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
