Katie Vanostrand

One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 days on the sixth day was my appointment. I went to my appointment 45 and 2 minutes into the appointment. I was told that they cannot perform the service due to the fact that they did not have the part in stock. So I went to another dodge, they had the part in stock and got me in and out in less than two hours after southern had wasted my time. I will not recommend southern dodge to anybody that I know.And I work in the car industry More

by k.j.reynolds74 Verified Customer Verified Customer

Report | Print

Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative for vehicle. Honest with car problems and informative More

by TrishaS Verified Customer Verified Customer

Report | Print

I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87 Verified Customer Verified Customer

Report | Print

For me to have made an appointment, the wait time is ridiculous! This is unexceptable. ridiculous! This is unexceptable. More

by NISHAMOM11 Verified Customer Verified Customer

Report | Print

Great customer service nice and clean facility. The work was done completely. an accurately.thank u The work was done completely. an accurately.thank u More

by DAQUEEEEEN Verified Customer Verified Customer

Report | Print

Had a state ins done. took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there is absolutely no way they would have passed it on state inspection. You’re honestly lucky i don’t call the troopers up there to ur establishment. Do better, seriously. More

by Liam Verified Customer Verified Customer

Report | Print

Terrible. Worst jeep dealer ever. The only thing this dealership cares about is obtaining customer reviews which is surprising considering how terrible their c Worst jeep dealer ever. The only thing this dealership cares about is obtaining customer reviews which is surprising considering how terrible their customer service and technical proficiency are. Worst service department I've dealt with in 25 years as a Jeep owner. More

by Shawn Brennan Verified Customer Verified Customer

Report | Print

Not very responsive to calls nor courteous in conversations. It was difficult to get an update from my representative and when I leaned she was not there. It was as if I should have known it. conversations. It was difficult to get an update from my representative and when I leaned she was not there. It was as if I should have known it. More

by aggielewis28 Verified Customer Verified Customer

Report | Print

Well organized, informative. Great snacks! Nice clean waiting area. Convenient bathrooms. Staff is very friendly. Great snacks! Nice clean waiting area. Convenient bathrooms. Staff is very friendly. More

by jerniganfloor Verified Customer Verified Customer

Report | Print

I have had a decade of troubles with my dodge ram 1500… I’ll not be buying another vehicle from them. Perhaps I’ll go and get a Toyota or a Ford I’ll not be buying another vehicle from them. Perhaps I’ll go and get a Toyota or a Ford More

by karnartinc Verified Customer Verified Customer

Report | Print