Sam Vanderslice
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
14 Reviews
Write a Review14 Reviews of Sam Vanderslice
May 14, 2024
They were very good in keeping me informed about my car. Very good service job Very good service job More
Other Employees Tagged: Tina Dickenson, Katie Vanostrand
May 13, 2024
Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. are highly professional. Oil changes and inspections are handled very efficiently. More
Other Employees Tagged: Kevin Lovell, Justin Carr, Tim Fridel, John Ailstock, Ron Rytter, Tina Dickenson, James Regan
May 09, 2024
Excellent service department all the way from Sam to the mechanics who work on my vehicles. I have never had to return to the shop for any substandard work. Will continue to rely on Southerns’ service depar mechanics who work on my vehicles. I have never had to return to the shop for any substandard work. Will continue to rely on Southerns’ service department for upkeep on my vehicles More
Other Employees Tagged: Ron Rytter
May 06, 2024
Repair may be good but getting service advisor or service manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will be repaired. If I could give them a negative star I would . Only person that will respond to you and try to help at all is Sam. More
May 04, 2024
The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in in a week, but would not schedule an appointment. Two weeks later called. A girl said she would look into it and get back to me. Now it’s been 3 1/2 weeks no response. Left another message. No response. Plan on going in next week to try to schedule an appointment. We will see. Looking for another dealership . More
Other Employees Tagged: Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
May 04, 2024
Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, John Deuso, Ron Rytter, Shelby McDannold, Bill Crummett, James Regan
April 27, 2024
I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More
Other Employees Tagged: Kevin Lovell, Cameron Shaw, David Pridgen , Justin Carr, Tim Fridel, Lowen Johnson, John Bryant, Shelby McDannold
April 17, 2024
You can never get in contact by phone with the service department or finance department Julie department or finance department Julie More
Other Employees Tagged: James Regan