Tina Beaver | Page 2

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON Verified Customer Verified Customer

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Very easy process. Very fast turnaround. I felt very informed and that I wasn't being sold things I didn't need. Very fast turnaround. I felt very informed and that I wasn't being sold things I didn't need. More

by Aaron.m.piper Verified Customer Verified Customer

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Quick service and supplied all the evidence of found issues, so you are not wondering. issues, so you are not wondering. More

by knappad4 Verified Customer Verified Customer

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Zero communication from sales advisor after I was told I would receive a phone call during the day. Left messages with the service staff and no one ever returned my call. Worst service I have experienced in would receive a phone call during the day. Left messages with the service staff and no one ever returned my call. Worst service I have experienced in a long time. Won't be back More

by kyle@jm-ssc.com Verified Customer Verified Customer

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Handled all my questions and picked up my vehicle ? ? twice and dropped it off, no problems at all and our ac got fixed under warranty ? twice and dropped it off, no problems at all and our ac got fixed under warranty More

by KYLERWESTFALL Verified Customer Verified Customer

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From the time I walked in purchased my vehicle from Zayne to Tina it was all exceptionally great.. to Tina it was all exceptionally great.. More

by MISSCASSY1010 Verified Customer Verified Customer

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My Truck has 4000 miles on it on the inspection sheet things were marked red the guy never checked I have no leaks as marked as needs attention complete xxxxxxxx I’m going to contact ford about this. You things were marked red the guy never checked I have no leaks as marked as needs attention complete xxxxxxxx I’m going to contact ford about this. You don’t scam me. I’m completely disappointed I will contact FMC More

by SAMCRIDER50 Verified Customer Verified Customer

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Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN Verified Customer Verified Customer

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Corwin Ford in Pasco is the very best. Highly recommended all of there departments. Best Service Possible. Pick up and delivery as well as Mobile Service are amazing. Especially for Seni Highly recommended all of there departments. Best Service Possible. Pick up and delivery as well as Mobile Service are amazing. Especially for Senior Citizens. More

by BARBKORTEN Verified Customer Verified Customer

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I took my car there to get a spare key programmed, and either their techs are poorly trained, incompetent, or it was a blatant attempt to rip me off. When I got the car back none of the voice commands for either their techs are poorly trained, incompetent, or it was a blatant attempt to rip me off. When I got the car back none of the voice commands for Sync worked. I took the car back, they told me they they had fixed it. When I went back to get it, it still did not work. I showed them the many forums that listed this happening, and told them they needed to fix it. The service advisor swore that this had never happened before, which is not true because I connected with several other people on social media that had had this happen when they got their keys programmed at Corwin. The service advisor told me I would need to pay the $300 diagnostic and probably $800-1500 to replace the module they had damaged. I went home, emailed the service department manager, and even sent her the links to the forums that detail that this is an issue with programming they should have been aware of. She wrote me back saying there was no possible way it could have been something they did. I called the general manager the next morning, and he told me he would look into it with his foreman. He called back later and confirmed it was something they did when programming the key, because the rest of the SYNC system still worked perfectly. He told me to bring the car back in and that they would fix it. I took the car back in and got a call later that they had fried the APIM module when they overloaded it with updates to SYNC, and now none of the system works and the screen won't even turn on. I knew not to update SYNC because it would cause problems when I got the car just from a simple Google search. Their techs should have known what they were doing would destroy the module. They fried the APIM module and refused to replace it. As the bailee they had the duty of care to return my car to me in the condition it was delivered in. It has now gone to the state attorney general's office, and a lawyer. More

by Schifferl24 Verified Customer Verified Customer

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