Tim Nguyen | Page 3

Great and quick experience with Audi. Started application online, and just picked up the car in a few days! Best way to do it. Still test drove the car but was already pretty firm on my d Started application online, and just picked up the car in a few days! Best way to do it. Still test drove the car but was already pretty firm on my decision anyways! More

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Professional employees every helpful and knowledgeable. They answered all my questions and helped me a lot They answered all my questions and helped me a lot More

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Audi Silver Spring offers a top-notch car-buying experience, with exceptional sales agents who go the extra mile to assist customers. MJ, a knowledgeable and attentive salesperson, is a standout pro experience, with exceptional sales agents who go the extra mile to assist customers. MJ, a knowledgeable and attentive salesperson, is a standout professional at the dealership. They provide in-depth information about the Audi vehicles and ensure a smooth, stress-free process from test drives to paperwork. The Sales Manager, Tom Schweiss, plays a vital role in coordinating the entire buying journey, ensuring everything runs seamlessly. And when it comes to the financial aspects of the purchase, Finance Manager Tim Nguyen stands out. Tim's expertise and dedication make the financial process efficient and straightforward. More

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I love this dealership. I ordered my new Audi RSQ8 back in April of 2022 and because of the pandemic, there was a major delay with the parts etc. I waited for approximately I ordered my new Audi RSQ8 back in April of 2022 and because of the pandemic, there was a major delay with the parts etc. I waited for approximately 18 months for my vehicle. While most people would not wait that long for a new car, the Audi Brand Specialist Mr. Richard Bickers went the extra mile to ensure that I was able to get everything I wanted in my vehicle despite the obstacles. Throughout the process, Mr. Bickers professionalism, efficiency, and product knowledge kept me abreast of every step in the build and delivery process. As a result, 18 months didn't seem so long. Thank for a job well done. You've gained a loyal client. More

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Atanas went over the top to take care of us and help us throughout the process. He was very responsive and helped us work out the best deal and financing. We couldn't have been happier! throughout the process. He was very responsive and helped us work out the best deal and financing. We couldn't have been happier! More

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Easy to work with! Made car buying pleasurable and delivered on what we wanted not what they wanted us to have! Made car buying pleasurable and delivered on what we wanted not what they wanted us to have! More

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I just had the BEST car-buying experience in my life! I had been shopping for a used car, and having identified a specific vehicle, I decided to pay the Audi Silver Spring a visit. From the moment I walk I had been shopping for a used car, and having identified a specific vehicle, I decided to pay the Audi Silver Spring a visit. From the moment I walked through the door, I felt the difference between the mediocre place I had just left, to class. This was it. Pure class. I was greeted by a very pleasant gentleman, who greeted me warmly and asked if I needed help and if I had been working with anyone from the sales team. When I said "no", I was sent to Samson Selassie. This man shook my hand like a brother from another mother. From then on while I sat at Selassie's desk, I knew I went to the right place. Selassie made sure he understood what I needed. I had actually seen a 2014 Acura MDX on the dealer's website, and Selassie did not hesitate to walk me outside to check out the vehicle. We quickly had a very good rapport with Mr Selassie. He was extremely professional, very patient, and knowledgeable about the process of buying a car from his dealership. As the paperwork process rolled on, I was introduced to Mr. Mike Mazak, the used car sales director. Even though my credit was somewhat challenged, Mr. Mazak assured me that he would do the best he could to get my loan financed. Yes, the process was drawn out, but Mr Mazak and Mr Selassie met the objective and got my auto loan approved! A few days after taking possession of the car, I noticed it had a few areas of concern. I contacted Mr Selassie, who then got Mr Mazak involved. Mr. Mazak arranged with the service department, and Mr. Peter Heard promptly informed me of the way forward. I was pleasantly surprised to get a very nice loaner car to use while they sorted out the m minor issue. Again, everyone was so nice! Peter Heard at Audi Silver Spring was no exception. I am happy to say all this because this team deserves the credit for being such a positive bunch of good people. I visited Audi Silver Spring the same day after receiving very unpleasant service at a dealership in Laurel MD. Thank you to Silver Spring senior management for assembling such an amazing team. I experienced such an amazing level of service and yet I was buying just a used vehicle that was not even an Audi! I am amazed, humbled and inspired. Thank you my hero, Mr Selassie for your patience. Mr Mazak, YOU are a legend. Peter Heard, Undercover rockstar! The rest of the team, you are not mere mortals. I am a fan. Alan Ochieng, Laurel MD More

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Alex Max was truly helpful in search of finding my first car in the US. He's an awesome Sales personnel, I'd recommend him 100% anytime. car in the US. He's an awesome Sales personnel, I'd recommend him 100% anytime. More

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Very professional and friendly. I enjoyed the experience completely. I would recommend this dealership to anyone. I enjoyed the experience completely. I would recommend this dealership to anyone. More

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The team at Audi Silver Spring went out of their way to make the buying process easy and enjoyable including picking me up at my house in Baltimore and driving me to the dealership! Thank you! make the buying process easy and enjoyable including picking me up at my house in Baltimore and driving me to the dealership! Thank you! More

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