Tim Florek | Page 32

Great Buying Experience Was looking for a replacement for my old Escalade and Dileep helped me look at a Yukon but was great when I noticed a new Escalade to try out and made Was looking for a replacement for my old Escalade and Dileep helped me look at a Yukon but was great when I noticed a new Escalade to try out and made the deal happen. He was efficient, really knowledgable about the vehicles and easy going so the experience was very comfortable. Tim was quick with the financing communication and I was in my new ride in no time. I had to bring it in for a couple quick tweaks that came up and Len in the service department was fantastic, ensuring we got everything done. The staff at Don Wheaton is the best I've seen so far in Edmonton (and I've been to a lot of dealerships). They really make me feel like me and my time is important. That's much appreciated. More

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The Female Perspective Since starting my relationship with Don Wheaton last year, as a woman I had some pre-conceived ideas about how I might be treated, the usual stereotyp Since starting my relationship with Don Wheaton last year, as a woman I had some pre-conceived ideas about how I might be treated, the usual stereotypes etc etc. I am pleased to report that the experience has never been daunting, I have been treated with respect and courtesy by everyone I have met even when I have asked a million questions, I always have prompt, clear advice and smooth service :) More

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Wonderful This was the best vehicle purchase experience I have ever had. Nick and Nick Jr were very helpful with the process and I would recommend them to anyo This was the best vehicle purchase experience I have ever had. Nick and Nick Jr were very helpful with the process and I would recommend them to anyone looking for a vehicle. Tim in Finance was very knowledgeable. I did not have to do anything. More

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Great experience….changed my perspective on Dealerships. I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave becau I've dreaded going in to dealerships for years. I usually associate it with sales guys prowling around after you which always made me just leave because I wasn't looking at vehicles on my terms. Or being blind sided in the finance department as the numbers suddenly are changed from what was originally discussed. But here,that was NOT the case. I found I was given my space to look around. But of course not abandoned. when I had questions, the guys were there to help whether through texting back in good time or just chatting at showroom. And as much as I tried to find something changed in the final numbers, it was all as we discussed. Tim was quite efficient and had everything ready to go, but also took the time to make sure I understood everything I was signing. I ended up with a vehicle that I didn't even know I needed, but in a good way. The sales guy, Alex in the Used Dept and some of the other guys helped me work out what I really wanted/needed and without pressure, showed me some stuff and we made a deal. I was even happy when Pete (the manager) called me and was willing to compete on the price when I found another truck which was close in price. Then when I had some difficulties with some add ons I requested, Pete once again stepped in and smoothed things over and got me what I wanted. Overall my experience was awesome considering what I was expecting. I got what I wanted, no real delays, it all went pretty smooth and I felt well informed throughout the process. Hopefully the next time around I will be able to work with them again. More

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Great as Always Don Wheaton has always treated me fair. Now all my vehicles are from this dealership and it is not only because of their sales staff but because I fu Don Wheaton has always treated me fair. Now all my vehicles are from this dealership and it is not only because of their sales staff but because I fully trust their service department to work on my vehicles. Not once in 15 years have they tried to up-sell me a service I did not require unlike every time my wife took her vehicle in at another dealership. A special thanks to Fred whom took care of me on my new 2015 Terrain Denali. If you are looking for a new vehicle, definitely ask for Fred Nordstrom. And thanks Tim Florek for the no B.S. experience and especially for the good humour :) More

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Amazing sales staff! Dileep was a pleasure to work with and was very informative in making my decision to pick a new vehicle. He was very supportive and did not pressure m Dileep was a pleasure to work with and was very informative in making my decision to pick a new vehicle. He was very supportive and did not pressure me at all and allowed me to pick the vehicle that was right for me. Would very highly recommend Dileep and Don wheaton! Tim was excellent as well in figuring out financing and rates that would suit my budget. If you need a new truck or car, go see Dileep Menon! More

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quick I drove through the used cars, I got out to look at the Explorer. Alex came out asked if I needed help, and quickly it turned into a purchase. very ha I drove through the used cars, I got out to look at the Explorer. Alex came out asked if I needed help, and quickly it turned into a purchase. very happy with the vehicle and price. More

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Great Place to buy a truck We drove up from southern Alberta to buy a truck we found on line. Alex our salesman was very personable and knowledgeable. We found the service great We drove up from southern Alberta to buy a truck we found on line. Alex our salesman was very personable and knowledgeable. We found the service great and the process went quickly and easily. We also got great service from Tim when we were finalizing the deal. Very good people! We also appreciated that we were give money towards a night in a hotel. With the winter roads we came up the day before and stayed over. Thanks! More

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Great service great people Thank you to Dario Miglioranza, Troy Sorge, & Tim Florek for the great experience from beginning to end in helping us purchase our new Cadillac. Anyon Thank you to Dario Miglioranza, Troy Sorge, & Tim Florek for the great experience from beginning to end in helping us purchase our new Cadillac. Anyone that is in the market to purchase a vehicle should go see the staff at Don Wheaton, they are very helpful and knowledgeable. 5 star rating all the way! More

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Satisfaction delivered First of all, this dealership has a great website. After being greeted with friendly responses to my questions in the pop up window, I was soon calle First of all, this dealership has a great website. After being greeted with friendly responses to my questions in the pop up window, I was soon called at home by Dileep Menon. This guy was so friendly and natural over the phone that I felt that I had to go in and meet him. My son and I went in a couple days later and we saw a very well dressed smiling person way in the back of the lot on the sidewalk where we were driving, looking to park. He was walking and had the right of way but let us pass. Turns out it was Dileep. We recognized him while meeting him at reception. Then I had the pleasure of meeting Tim Florek in finance. What I really admire about these guys is their ability to carry on interesting conversations about everyday life in general, and not just automobiles. They even delivered my car! Anyone who wants a great experience should go in and visit this dealership. More

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