Tim Adams
Tim Adams at Ciocca Ford of Souderton
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Tim Adams | Page 6

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Tim Adams

April 06, 2024

Dealership Rating
Employee Rating

Ciocca has been a great dealership for me. They have taken care of my 2016 Escape from Day 1. I’m a satisfied customer. More

by PEGE761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 05, 2024

Dealership Rating
Employee Rating

Word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word More

by daveinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Roderman

Apr 05, 2024

Ciocca Ford of Souderton responded

Thank you for rating us Dave.

April 04, 2024

Dealership Rating
Employee Rating

The last two times I have been there they have not given me a video of the whole car like they used too. Also they used to tell me what my car needed whenever I get a oil change that didn’t happen either. E More

by Cholley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 04, 2024

Dealership Rating
Employee Rating

Received my free oil change work was relatively quick and hassle free. However $42 for a tire rotation seemed high. More

by TNT114
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 05, 2024

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We apologize if you feel our pricing is too high, we will review your comments with our management team. Please let us know what we can do for you in the future.

April 02, 2024

Dealership Rating
Employee Rating

Always friendly, informative, respectful. I can get a convenient appointment, they always offer a ride if I need one, and I like keeping informed thru texts. More

by Scott-traveler 123
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

Apr 02, 2024

Ciocca Ford of Souderton responded

Scott, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 01, 2024

Dealership Rating
Employee Rating

Great! Most convenient and easy car service experience I've ever had and I've been raving about it to friends and family! More

by KateK
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

Apr 02, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Kate! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 23, 2024

Dealership Rating
Employee Rating

I had a great experience with the dealership. The service response time was excellent. Communication was consistent and I always felt I knew the status of the vehicle. Everyone I worked with was More

by CRAIG.RIFKIN
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

Mar 26, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Craig! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 20, 2024

Dealership Rating
Employee Rating

Their service department is fantastic, from every tech to every manager. I buy my trucks at ciocca because of their service department. More

by JSNNAPOLITAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Paul Roderman

Mar 21, 2024

Ciocca Ford of Souderton responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 14, 2024

Dealership Rating
Employee Rating

Very good servicefrjendu people would recommend thos dealer to anyone repairs. Were dons quickly would use them agajn More

by SEEG222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 12, 2024

Dealership Rating
Employee Rating

He was polite and very helpful and answered every question I had He did a great job ?? More

by Rramos9685
Recommend Dealer
Yes

Other Employees Tagged: Tim Adams

Mar 14, 2024

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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