Paul Roderman
Paul Roderman at Ciocca Ford of Souderton
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Paul Roderman

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Paul Roderman

May 17, 2024

Dealership Rating
Employee Rating

Great service and fast service very helpful staff from sales to service and parts. Service like it should be. More

by KURTSCHERZBERG
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

May 15, 2024

Dealership Rating
Employee Rating

Kamila Zwolinski was a pleasure to deal with. I have deal with Ciocca of Souderton before and this is my second maverick I purchased from them. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

May 15, 2024

Dealership Rating
Employee Rating

Was very happy in service appointment- got day rental and everything arranged ahead of time , and also work was completed properly and efficiently! More

by ARossi2009
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 16, 2024

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 13, 2024

Dealership Rating
Employee Rating

Great service and military discount, great waiting room area with great tv shows and coffee bar! More

by TEREZAJUDGE
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Terezajudge! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 07, 2024

Dealership Rating
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We were very happy with the prompt and curious service we received. The video shared by the technicians working on our truck confirming a comprehensive examination was awesome. It helped us understand the is More

by natalie.oskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

May 07, 2024

Ciocca Ford of Souderton responded

Thanks Natalie, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 06, 2024

Dealership Rating
Employee Rating

Paul was extremely helpful. He took time to look at my issue when I didn't have an appointment and suggest a couple different ways to handle it. Always professional and always More

by DLEACH3846
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 06, 2024

Ciocca Ford of Souderton responded

Dleach, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 05, 2024

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Employee Rating

Scheduling and maintenance with the Ciocca team is great. They communicate every step of the way. More

by FLY2WIN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 06, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Fly! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 03, 2024

Dealership Rating
Employee Rating

Helpful responsive team with on time work completion. Quality work. Have never had a problem after 5 years as a customer More

by TONY.MARZUCO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

May 06, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tony! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 02, 2024

Dealership Rating
Employee Rating

Bought my truck in for a random alarm issue that went off every couple of hours, they put it on diagnostics and found nothing and since then it not happened again. But they were more than helpful to and fi More

by jtether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 01, 2024

Dealership Rating
Employee Rating

Very helpful and Professional would tell others to go there very considerate and polite and let’s you know what is going on. More

by RLNASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Ciocca Ford of Souderton responded

Thank you for the great review, Rlnase! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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