Thomas James | Page 2

We had an exceptional experience buying our car at Trinity Cadillac. We want to extend our gratitude to Sunny Wang and Simon Parnis, the sales manager, for guiding us through the purchase process and Trinity Cadillac. We want to extend our gratitude to Sunny Wang and Simon Parnis, the sales manager, for guiding us through the purchase process and sharing valuable insights. More

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Great experience. Very easy . Uday was a pleasure to work with you felt like you were talking to your brother not a salesman . Finance Mgr. was just as pleasurable. My Very easy . Uday was a pleasure to work with you felt like you were talking to your brother not a salesman . Finance Mgr. was just as pleasurable. My first Caddy! More

by SANTINO Verified Customer Verified Customer

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I purchased a 2019 Escalade from Alex. He is the most courteous, honest, moral and patient salesman I have ever dealt with. My daughter Julia is in the auto business and she could not get He is the most courteous, honest, moral and patient salesman I have ever dealt with. My daughter Julia is in the auto business and she could not get over what a comfortable experience working with Alex was. I hope whoever buys a car can find a salesman like Alex. More

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Awesome,professional,caring,good location and friendly staff and by helpful a great experience wonderful staff and by helpful a great experience wonderful More

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Great service professional very helpful. I love that dealership. I recommended for everyone they know what they doing I love that dealership. I recommended for everyone they know what they doing More

by josephbitar81 Verified Customer Verified Customer

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I stopped in to see the Lyriq. I was beyond impressed with its styling and features. I met Sunni who helped me see the different models and options. Sunni, was beyond helpful an I was beyond impressed with its styling and features. I met Sunni who helped me see the different models and options. Sunni, was beyond helpful and knew the vehicle inside and out. Being this was my first all electric vehicle, I had a lot of questions, and she had the answers to all of them. There was no pressure on her part, but I wanted that car. after many options, I decided to purchase and not lease. I had a few snags to overcome because I was keeping my 2022 Shelby and this was a second car. The two gentlemen that worked out the deal for me, (and I'm embarrassed cause I can't remember their names) went above and beyond for me to get the loan. And I do mean above and beyond. The finance gentlemen (again I dont recall his name, but half the time I dont know why I walked in my kitchen for something) was quick and easy and we went over my options for service plans and I did purchase one that didn't bring the payment over my limit. Sunni showed me the car and its features, had it charged for me and it was spotless. I am so impressed by the staff and dealership. This time around buying a new car was a pleasure. I'll be back most definitely. Thank you Trinity Cadillac. More

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Poor customer service, no customer, follow-up. Purchasing process takes too long..the customer has to stay on top of proess Purchasing process takes too long..the customer has to stay on top of proess More

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This was a great experience. Sunni was amazing- the dealership was clean and bathrooms were well kept and the lobby was super enticing. Complimentary waters and very calm situati Sunni was amazing- the dealership was clean and bathrooms were well kept and the lobby was super enticing. Complimentary waters and very calm situation for the purchase of a vehicle. What is always a stressful situation, it was not from here. Sunni made it very pleasant and has changed my perspective on the purchase of a vehicle. A flawless experience and would come back again for one of these sweet Cadies. Put this on your list for a must visit! More

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John our salesman and Marcus is the most professional and knowledgeable people with Integrity and professionalism. Please, make sure to ask and take home your new car. Thank you Trinity family for Everything knowledgeable people with Integrity and professionalism. Please, make sure to ask and take home your new car. Thank you Trinity family for Everything. I love my 3rd car!!! More

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Excellent ! Attentive to the customer’s needs; attentive to every meticulous detail; knowledgeable; courteous; extremely professional,; a true joy to work with i Attentive to the customer’s needs; attentive to every meticulous detail; knowledgeable; courteous; extremely professional,; a true joy to work with in all levels. My sales representative Sunni Wang was outstanding! She made sure every aspect of my purchase needs were met. The entire team was awesome! We were able to get financing done and I was ready to leave with my car the same day. Kudos to the moral fabric of this dealership I had looked at the car I purchased 3 weeks before and by the time I came back to purchase the car it had increased in price by $7000 dollars due to the heavy demand. They sold the car to me at the original purchase price. More

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