Thomas Clark
Thomas Clark at Daytona Toyota

Thomas Clark | Page 18

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.6
596 Reviews

I HAVE BEEN IN THE CAR BUSINESS FOR OVER 15 YRS. I STARTED AS A SERVICE PORTER, MOVED TO DETAIL FOR 1YEAR BECAME A DETAIL MANAGER, WAS A DETAIL MANAGER FOR 7YEARS, MOVED TO SALES DID CAR SALES FOR 6 YEARS DID FLOOR SALES AND INTERNET MANAGER.I HAVE TRAINING FROM DISNEY, RITZ-CARLTON,AND BERKSHIRE HATHAWAY. I STARTED IN SERVICE IN JULY/ 2019 AFTER A FEW YEARS OUT OF THE CAR BUSINESS. I HAVE A BEAUTIFUL SON THAT IS MY WHOLE WORLD. I ENJOY THE OUT DOORS, FISHING, 4 WHEELERS, COOKOUTS, BEACH AND POOL DAYS, AND BEING WITH LOVED ONES. I WAS BORN IN LEXINGTON, KY BUT HAVE LIVED IN VARIOUS PARTS OF FLORIDA SINCE I WAS 6 YRS OLD

4.6

596 Reviews

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596 Reviews of Thomas Clark

October 24, 2023

Dealership Rating
Employee Rating

Thomas Clark is a very caring and knowledgeable advisor. I have always been treated fantastic at this dealership. More

by heavyrtillery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Daytona Toyota responded

Thank you for your kind words about Thomas Clark and our dealership. We're delighted to hear that you've had a fantastic experience with us, and your satisfaction is important to us. If you have any more automotive needs in the future, please don't hesitate to reach out.

October 17, 2023

Dealership Rating
Employee Rating

Went for service for Tundra and they refused to lube the grease fittings after they had agreed to. They lied to me and got caught at it. More

by pdwcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 18, 2023

Daytona Toyota responded

We're sorry to hear that you had a negative experience with our service team. It is our goal to provide transparent and top-notch service each time and we apologize if you didn't receive this. If you would like to discuss your concerns please reach out to our Service Manager, Aaron Garcia at 386-255-7475 ext. 1702.

October 16, 2023

Dealership Rating
Employee Rating

We had a very positive experience at Daytona Toyota. Our salesman was excellent as well as the Finance person. We also dealt with the Service Manager and he was very helpful and knowledgeable. More

by jmalt316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiki Ikram Rosell , Brandon Beam

Oct 18, 2023

Daytona Toyota responded

Thank you for your kind words! We're delighted to hear that you had a very positive experience at Daytona Toyota, from your salesman to the finance person and the service manager. If you ever need assistance in the future or have any questions, please feel free to reach out. Enjoy your Toyota, and we look forward to serving you again!

October 15, 2023

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Service was a lot faster than I had anticipated. They did everything I asked them too. Highly recommend. Tom was awesome. More

by ericandshannon2003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2023

Daytona Toyota responded

Thank you for your recommendation! We're delighted to hear that your service was not only efficient but also met your expectations. Tom and the team are dedicated to providing great service, and we're pleased to have met your needs. If you ever have any more requests or need assistance in the future, don't hesitate to reach out. Safe travels!

October 11, 2023

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Employee Rating

"I want to thank you for doing an excellent job repairing my brakes in a reasonable amount of time, and also for your great service More

by tmateyshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker

Oct 18, 2023

Daytona Toyota responded

You're very welcome! We're thrilled to hear that you had a positive experience with our brake repair service and found it to be both efficient and of high quality. If you ever need any further assistance with your vehicle, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 11, 2023

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Employee Rating

Outstanding service and within reason. My service rep was professional as he kept me informed of suggested services and within reason More

by WALLENBERGMARTINE4
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2023

Daytona Toyota responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you received outstanding service from our professional team and that they kept you informed about suggested services. Customer satisfaction is our top priority, and we're committed to providing the best service possible. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. We appreciate your business!

October 01, 2023

Dealership Rating
Employee Rating

We did not receive the manual door key when we finally got our 2nd electronic car key. The manager erroneously said we had previously received it but we have not. We want it delivered to us immediately More

by PAULA_BEDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2023

Daytona Toyota responded

Paula, we are sorry for the disappointing experience you've had regarding you manual door key. Please reach out to Jeff Ruda 386-291-4923 to discuss this matter at your convenience. Thank you.

October 01, 2023

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Employee Rating

Excellent customer service. Quick and informative with good results. Didn’t try to up sell me. More

by seebner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, John Murray, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Oct 04, 2023

Daytona Toyota responded

Thank you for sharing your positive experience with us! Providing excellent customer service and being transparent with our customers are top priorities. We're pleased to hear that you had a quick and informative visit without any upselling pressure. If you have any further questions or need assistance in the future, don't hesitate to reach out.

October 01, 2023

Dealership Rating
Employee Rating

1st service trip here, all good! Short wait time, service person very please and kept me informed. Will be back! More

by KATHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Daytona Toyota responded

We're delighted to hear that your first service experience at our dealership went smoothly. Short wait times and excellent communication are our goals, and we're glad we met your expectations. If you ever need further assistance or have questions in the future, please feel free to reach out.

September 23, 2023

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Employee Rating

Service was excellent and done very quick. The rep was extremely helpful. Desk 8. Always great service More

by S_HALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Daytona Toyota responded

Thank you for your kind words about our excellent and speedy service. We're thrilled to hear that our representative at Desk 8 provided you with exceptional assistance. We aim to make your visits to our dealership as efficient and pleasant as possible.

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