212 Reviews
Write a Review212 Reviews of Theresa Karas
May 03, 2024
Quick response, ease of getting everything prepared, completing paperwork and financing was flawless. Shipped off in time and reach final destination. completing paperwork and financing was flawless. Shipped off in time and reach final destination. More
Other Employees Tagged: Andrew Morey
May 02, 2024
A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor communication from the Sales Associate. While awaiting the confirmation of shipment for 2 weeks, the vehicle’s windshield needed replacement because of a crack, so we needed to wait another ~10 days for the windshield to come in. Once windshield was replaced, had we not took the initiative to contact shipping company for the shipping availability, we possibly would have got our vehicle 2 months later. This was more upsetting since we placed a fair amount of down payment & we were required to pay the first month of the loan. Had there been better communication & proactivity with the Sales Associate, our experience with the dealership would have been much better! More
Other Employees Tagged: Akira Wood
May 02, 2024
Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! recommendation was provided and contacted after completion. Awesome Job! More
Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Jenn Turner, Jeff Huang
May 02, 2024
Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently process easy and to get it done efficiently More
Other Employees Tagged: Nick Nakama
May 02, 2024
Theresa was very friendly, efficient and accommodating, helping me through my first business vehicle purchase, making it as painless as possible. Sasha was very courteous and helpful, conscientious and helping me through my first business vehicle purchase, making it as painless as possible. Sasha was very courteous and helpful, conscientious and great at following-up to make sure I was able to the access to the vehicle I wanted. She helped make sure the purchasing process went smoothly and was instrumental in coordinating exactly what was needed to complete my first business vehicle purchase as efficiently as possible. The service department also helped me with a minor door latch issue late in the day and got me back on the road quickly. More
Other Employees Tagged: Sasha Serene (5-Stars)
May 01, 2024
Very easy and non confrontational. No hard selling involved. Just had to wait to see her because she was only finance person available No hard selling involved. Just had to wait to see her because she was only finance person available More
Other Employees Tagged: Akira Woods
April 27, 2024
I writing to express my sincere appreciation for the outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negat outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negative experiences with pushy and unpleasant salespeople. However, my experience with Sasha S. completely transformed my perspective on car buying. Sasha was not only incredibly friendly and welcoming, but also demonstrated a deep knowledge of the vehicles on the lot. She patiently answered all my questions and addressed my concerns without ever being pushy or resorting to any stereotypical sales tactics. Thanks to Sasha's professionalism and genuine demeanor, I found the entire car buying process to be surprisingly enjoyable. She has single-handedly changed the way I view car dealerships, and I would highly recommend her to anyone looking to purchase a new vehicle. Thank you again for such a positive experience. Mahalo, Thomas More
Other Employees Tagged: Sasha S
April 21, 2024
They help me right away; The return my phone call. I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Ho I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Honolulu GMC. More
Other Employees Tagged: Herman Teves, Jr., Andrew Morey
April 09, 2024
I purchased a vehicle while on the mainland so it would be ready when I arrived in Honolulu. The sales staff are very knowledgeable and Extremely helpful in getting me through the process. I highly reco be ready when I arrived in Honolulu. The sales staff are very knowledgeable and Extremely helpful in getting me through the process. I highly recommend this dealership and will be using them in the future More
Other Employees Tagged: Akira Wood