Theresa Karas
Theresa Karas at Honolulu Buick GMC
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Theresa Karas

Finance Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
212 Reviews
4.7

212 Reviews

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212 Reviews of Theresa Karas

May 04, 2024

Dealership Rating
Employee Rating

So grateful they were able to get me and my little family a car that’ll fit everyone especially with our new born baby More

by anita.tevaga94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Honolulu Buick GMC responded

Hi Anita: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 03, 2024

Dealership Rating
Employee Rating

Quick response, ease of getting everything prepared, completing paperwork and financing was flawless. Shipped off in time and reach final destination. More

by KAMAKOALII
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

May 05, 2024

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

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Employee Rating

A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c More

by RACORPUZ46
Recommend Dealer
No

Other Employees Tagged: Akira Wood

May 06, 2024

Honolulu Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently More

by DCFABRICATIONHI
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Nick Nakama

May 03, 2024

Honolulu Buick GMC responded

We are very happy to hear Nick and Theresa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Theresa was very friendly, efficient and accommodating, helping me through my first business vehicle purchase, making it as painless as possible. Sasha was very courteous and helpful, conscientious and More

by CAQUITEVIS
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sasha Serene (5-Stars)

May 03, 2024

Honolulu Buick GMC responded

Thank you so much for choosing Honolulu Buick GMC! Please let Sasha, Theresa, and our team know if we can be of any more assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 01, 2024

Dealership Rating
Employee Rating

Very easy and non confrontational. No hard selling involved. Just had to wait to see her because she was only finance person available More

by MJL41DASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Akira Woods

May 02, 2024

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 27, 2024

Dealership Rating
Employee Rating

I writing to express my sincere appreciation for the outstanding car buying experience I recently had at your dealership. In all honesty, I was initially dreading the entire process due to past negat More

by mahalothomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sasha S

Apr 29, 2024

Honolulu Buick GMC responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business, Thomas, and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 21, 2024

Dealership Rating
Employee Rating

They help me right away; The return my phone call. I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Ho More

by JUANLUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Andrew Morey

Apr 22, 2024

Honolulu Buick GMC responded

Juan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 09, 2024

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Employee Rating

I purchased a vehicle while on the mainland so it would be ready when I arrived in Honolulu. The sales staff are very knowledgeable and Extremely helpful in getting me through the process. I highly reco More

by PETERRADUSEWICZ
Recommend Dealer
Yes

Other Employees Tagged: Akira Wood

Apr 10, 2024

Honolulu Buick GMC responded

Thank you, Peter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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