Herman Teves, Jr.
Herman Teves, Jr. at Honolulu Buick GMC
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Herman Teves, Jr.

Parts Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
19 Reviews
4.4

19 Reviews

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19 Reviews of Herman Teves, Jr.

May 16, 2024

Dealership Rating
Employee Rating

Amazing service people are friendly and it didn't take that long to fix my truck ty. More

by dllmatautia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Dealership Rating
Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 21, 2024

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Employee Rating

They help me right away; The return my phone call. I explain my situation the work with me. They’re honest and compromise what they do for living and that’s very helpful and I am grateful thank you Ho More

by JUANLUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Andrew Morey

Apr 22, 2024

Honolulu Buick GMC responded

Juan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 18, 2024

Dealership Rating
Employee Rating

This staff is very family friendly and knowledgable and you feel no pressure from them at all. The process was stress free and efficient. Justen and his crew are top notch! More

by 47CSTUNTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas

Jan 19, 2024

Honolulu Buick GMC responded

Thanks for your feedback on your recent visit to Honolulu Buick GMC. It's great to hear that Justen and our team were able to assist you and that you had such a positive experience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 16, 2023

Dealership Rating
Employee Rating

Great place to do business they were very attentive to my needs and good follow up. More

by Puanna305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo , Thomas Pokorny, Luis service writer.

Nov 16, 2023

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 03, 2023

Dealership Rating
Employee Rating

Personnel have been very courteous and helpful when needed. Only problem was difficulty getting car serviced in a timely manner, even if I had appointment scheduled. Was offered ride back home to wait More

by teruya50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Sean Hamic , Irene Nicholson

May 03, 2023

Honolulu Buick GMC responded

Thank you so much for choosing Honolulu Buick GMC ! Congrats on your new purchase, and let us know if we can be of any more assistance! We will pass along your review to the service department. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 04, 2023

teruya50 responded

Thank you for reading and responding to my post. Looking forward to better and more timely service dept. experience in the future. Aloha!

March 18, 2023

Dealership Rating
Employee Rating

Had a great time there service was excellent Irene was nice and helpful tech was on it More

by unclebully51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irene Nicholson

Mar 20, 2023

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 15, 2022

Dealership Rating
Employee Rating

They They are working together to the work done Unity help as team good morale More

by PUAUYUFUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Irene Nicholson

Nov 16, 2022

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 01, 2022

Dealership Rating
Employee Rating

Worst dealership ! I’ve been waiting at #2 for a loaner for 2 weeks and I know it’s been loaners being brought back . I have a job that demands random hrs so I need a v More

by Admin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Jeff Huang , Ashley Iwasaki, Irene Nicholson, Thomas Pokorny

Oct 05, 2022

Honolulu Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 15, 2022

Dealership Rating
Employee Rating

I am truly grateful to have trusted GMC to have my vehicle taken care of my every thing the vehicle needs I believe that I am in great hands. So I would personally thank each and everyone at Honolulu More

by Lahaina Fagota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Theresa Karas, Jeff Huang , Thomas Pokorny

Sep 15, 2022

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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