Terry Ford | Page 2

My experience was nothing short of amazing, everyone was nice and I have no complaints! nice and I have no complaints! More

by LOGANHILLIARD51 Verified Customer Verified Customer

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The dealership met my every expectation and there were zero concerns. Thank you very much. zero concerns. Thank you very much. More

by JCLARK6528 Verified Customer Verified Customer

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Terry Ford was a big help. I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular servi I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular service maintenance. Sincerely, John Parlato More

by JOHN_PARLATO Verified Customer Verified Customer

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Shottenkirk Honda makes you purchase 1) Protection package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch ga package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch gave us an interest rate of 9.34% even though Honda said we had excellent credit through them. We were supposed to get the promotional rate of 5.99% for 72 months! He told me that the dealership makes more money the higher the rate is! The sales manager was not very friendly either! However Terry Ford was very friendly, professional and knowledgeable! He explained everything about the car in good detail! Oh I almost forgot, they would not take no for an answer about their extended warranty stating Honda’s bumper to bumper warranty does not cover much at all! After about an hour of them trying to convince us to purchase this warranty we declined it! They did not like this at all! We would like a refund of the above fees. If not I will be contacting the Vice President of Honda about all these matters! More

by BARBARAPAIR Verified Customer Verified Customer

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Terry was great! Very professional, fast and cares about your experience. Very satisfied with Terry and Staff Very professional, fast and cares about your experience. Very satisfied with Terry and Staff More

by ELLIOTTSTEWART770 Verified Customer Verified Customer

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Helpful service and nice facilities. Terry was super easy going and helped us get what we needed. Terry was super easy going and helped us get what we needed. More

by NATTDAWG93 Verified Customer Verified Customer

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This was my second purchase from Shottenkirk of Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my C Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my CRV so much!!! More

by TANGIGEORGE Verified Customer Verified Customer

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Terry, the epitome of customer service! Terry possesses a wealth of knowledge regarding the Honda brand and vehicle inventory. He paints a vivid picture, providing all the necessary data fo Terry possesses a wealth of knowledge regarding the Honda brand and vehicle inventory. He paints a vivid picture, providing all the necessary data for making an informed decision - attention to detail is second to none! Thank you Terry and team! More

by FRANKLIN D MIDDLEBROOKS Verified Customer Verified Customer

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Overall good experience with very personable sales person - Terry Ford. Issues were quickly resolved and questions answered. - Terry Ford. Issues were quickly resolved and questions answered. More

by ANDREW.MISHOE Verified Customer Verified Customer

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Great experience here while getting my new car and trading in my old car. Would recommend! trading in my old car. Would recommend! More

by KELSEY.BROOKS611 Verified Customer Verified Customer

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