Terrie Horton
Terrie Horton at Robert Brogden Buick GMC
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Terrie Horton | Page 2

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
620 Reviews
4.8

620 Reviews

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620 Reviews of Terrie Horton

May 22, 2024

Dealership Rating
Employee Rating

Easy smooth experience Fair trade on prior vehicle. Would recommend to friends and family. Didn’t feel high pressure More

by waterman.rv
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Raby , Keleb was salesman.

May 22, 2024

Robert Brogden Buick GMC responded

Thank you for the positive review! We're thrilled to hear about your smooth experience and fair trade-in. We appreciate your recommendation and are glad you didn't feel pressured. We look forward to seeing you again at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

Dealership Rating
Employee Rating

Everyone we dealt with were great and professional. Ryan and Mike did a good job of making us feel good. More

by doug.melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Mike Olvera

May 22, 2024

Robert Brogden Buick GMC responded

Thank you, Doug! We are delighted to hear that Ryan and Mike provided you with great service. We strive for professionalism and are thrilled that you had a positive experience with us. Your kind words mean a lot to Robert Brogden Buick GMC. We look forward to seeing you again in the future or feel free to share your experience with others. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

Dealership Rating
Employee Rating

Kaleb was very helpful with the purchase of our vehicles. He answered all of the questions we had. More

by s_reno_50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Prewett

May 22, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with Kaleb at Robert Brogden Buick GMC! We're glad to hear that he provided excellent assistance and answered all your questions. Please feel free to visit us again or share your experience with others. Sincerely, The Robert Brogden Buick GMC Team

May 19, 2024

Dealership Rating
Employee Rating

Jimmy was great to work with. Was straightforward and he made the experience an enjoyable one. More

by lucashoge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Jimmy Carpenter

May 20, 2024

Robert Brogden Buick GMC responded

Thank you for the fantastic review, Lucas! We are thrilled to hear that Jimmy provided you with a straightforward and enjoyable experience. At Robert Brogden Buick GMC, we aim to make every interaction memorable. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

May 10, 2024

Dealership Rating
Employee Rating

Very nice experience. Quick and efficient. However the salesman did not show up for our appointment but everyone else took good care of me. More

by sharonguenther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Robert Brogden Buick GMC responded

Thank you for taking the time to leave a review, Sharon! We are glad to hear that you had a nice experience with us, and we appreciate your understanding regarding the salesman not showing up for your appointment. We always strive to provide quick and efficient service, and we are happy to hear that the rest of our team took good care of you. If you ever need anything in the future, please don't hesitate to reach out to us. Thank you for choosing Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 05, 2024

Dealership Rating
Employee Rating

Caleb was outstanding, very personable and professional …answered all of our questions. if he didn’t know the answer he would inquire with someone that did..Also always gave us his honest opinion.. he is g More

by hoffmand
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caleb

May 07, 2024

Robert Brogden Buick GMC responded

It is great to hear about your recent experience. We will certainly pass on your feedback to Caleb as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2024

Dealership Rating
Employee Rating

We had the best experience that we’ve ever had @ a dealership! Both Ryan & Terri were great! More

by Aimee Cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor

May 06, 2024

Robert Brogden Buick GMC responded

Aimee, your experience is exactly what we aim for! We are so happy to hear that we could provide you with the best experience. We hope to see you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 04, 2024

Dealership Rating
Employee Rating

Jimmy helped what can sometimes be a long process a very easy and pleasant experience. He was considerate of our time as we had our two young children with us on a terribly rainy afternoon. He was friendly More

by Cborg07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

May 06, 2024

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an easy and pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

May 02, 2024

Dealership Rating
Employee Rating

Had everything I was looking for in a vehicle. Great team at Brogden Buick Thank You More

by rawrichardlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Richard. Sincerely, The Robert Brogden Buick GMC Team

April 29, 2024

Dealership Rating
Employee Rating

Jake was easy to work with. I did not appreciate the typical games that most dealerships play, low balling me with an offer for my trade in vehicle that was unfair. What they More

by josh.sanderson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Robert Brogden Buick GMC responded

Josh, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, The Robert Brogden Buick GMC Team

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