Teri Lorenzen | Page 2

Grande Prairie Volkswagen responded

Hello Creardon, We're so pleased to hear about your positive experience with our team, and we're glad we could meet your needs precisely. Thank you for trusting us with your vehicle purchase and for taking the time to share your thoughts. We always strive to provide friendly and helpful service, so it's great to know we hit the mark for you. We're here for any further assistance you might need. Enjoy your newly acquired vehicle! Best Regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Sarthack, Thank you for your glowing review! We're absolutely delighted to hear about your fantastic experience with Navpreet and the rest of our team. Our goal is always to provide the best customer service possible, and we're thrilled that we could make your visit a memorable one with our friendly approach and dedication to offering the best price. We look forward to serving you again in the future. Remember, we're just a call away for any of your automotive needs. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear katjohner92, Thank you immensely for your glowing review! We are overjoyed to hear about your exceptional experience with Sarah. Her dedication to providing knowledgeable and likable service is a vital part of our team’s ethos, and we're glad that shone through during your visit. Your willingness to recommend her is the highest compliment we could receive. We take pride in our team’s ability to meet our customers' needs and desires, and it's heartening to know we've earned your trust and recommendation. We look forward to serving you again in the future, and if there’s anything else you need or any further questions you have, please don’t hesitate to reach out. Drive safely and enjoy every journey in your new vehicle! Warm wishes, The Grande Prairie Volkswagen Family

Grande Prairie Volkswagen responded

Dear Sturm, Your feedback has truly brightened our day! Thank you for acknowledging the efforts of our dedicated team. We strive to provide a seamless and enjoyable experience for every customer, and it's heartening to hear that we were able to assist you from start to finish with such satisfaction. We take pride in our transparency and the quality of service we offer, and your recognition means the world to us. Remember, we're always here to help with any of your automotive needs. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Christabel Opare, Thank you for taking the time to share your experience with us. We're absolutely delighted to hear that Navpreet was able to provide you with such helpful and kind assistance throughout your car purchasing process. It’s wonderful to know that she was patient and made sure you understood every aspect of the purchase, ensuring you found a car that met your needs and was within your price range. Your recommendation, especially for those who are navigating the car-buying process for the first time or looking for a new car, is greatly appreciated. We take pride in making the experience as smooth and understandable as possible. Thank you for choosing Grande Prairie Volkswagen and for placing your trust in Navpreet and our team. We hope you enjoy every journey in your new car and look forward to serving you again in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear forbertaxoxo, It's fantastic to hear such positive feedback about Manny and the rest of our team at Grande Prairie Volkswagen. We are thrilled that Manny's dedication and trustworthiness made your vehicle purchasing experience so seamless and enjoyable. Your recognition of the hard work put in by Shawn Turcotte, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe is greatly appreciated. We aim to provide transparency and efficiency in all our dealings, so we're glad to have met your expectations in these areas. Thank you for recommending us, and we look forward to providing you with the same level of excellent service in all your future visits. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Deborah Terry, We're absolutely elated to receive your five-star review and to hear such high praise for Manny! His dedication to providing an exceptional customer experience clearly shines through, and it's wonderful that he has become your favorite salesperson. Your intent to return to Manny at Grande Prairie Volkswagen for your future vehicle needs is the best compliment he, and our dealership, could receive. We are looking forward to welcoming you back and continuing to deliver the professionalism and service that you've come to expect. Thank you for your trust in us. We can't wait to assist you in finding your next vehicle when the time comes. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear fmoyan, We're so grateful for your excellent review and are thrilled to hear that Manny made your experience at GP Volkswagen remarkable. Your willingness to recommend him to friends and family is a true testament to his dedication to providing great customer service. We also want to thank Shawn Turcotte, Michael Adewunmi, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe, for their contributions to your positive experience. It's fantastic to know that our team's efforts have resonated so well with you. We take pride in the transparency of our sales and the efficiency of our purchase and finance processes. Your endorsement is greatly valued, and we look forward to providing the same level of service to anyone you refer to us. Thank you once again for choosing Grande Prairie Volkswagen. We hope you enjoy your vehicle and can't wait to welcome you back for any future needs. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Mjmiller123, We are overjoyed to receive your excellent feedback! It's fantastic to know that the dedication of our team, including Shawn Turcotte, Daniel Bartlett, Teri Lorenzen, NavPreet Kaler, and Jessica Steppke, made your entire experience with us great. Going the extra mile, like arranging a test drive after hours, is part of our commitment to exceptional customer service. Your complete satisfaction with the sales price transparency, purchase time, and finance experience is what we aim for every day. We're grateful for your recommendation and are delighted that you found our staff to be competent and helpful. Thank you for choosing Grande Prairie Volkswagen for your new vehicle purchase. We look forward to serving you again and continuing to provide the same level of service you've come to expect. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear wasper, Thank you for such a fantastic review! We are thrilled to know that you found our dealership a nice and friendly place and that you are satisfied with how your car purchase was handled. It's rewarding to hear that Paige Shelton and Teri Lorenzen provided you with a transparent sales process and a positive trade-in and finance experience. We're honored by your intention to recommend us to your friends. Referrals are the highest compliment we can receive, and we are committed to providing the same excellent service to everyone who visits Grande Prairie Volkswagen. We appreciate your support and look forward to serving you and your friends in the future! Warm regards, The Grande Prairie Volkswagen Team