Tammy Saylor | Page 102

The standard The company was excellent in every aspect. Most of my experience was with Eddie my customer service agent, who is the standard. His professionalism, e The company was excellent in every aspect. Most of my experience was with Eddie my customer service agent, who is the standard. His professionalism, expertises and attention to detail by far set an example for anyone in the industry. Moving forward, I will continue to do business with BMW of Sarasota without question. More

by acomegno Verified Customer Verified Customer

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Good experience Found the team here to be very friendly, knowledgeable and engaging. They knew their stuff and weren’t over top in trying to sell anything. I apprecia Found the team here to be very friendly, knowledgeable and engaging. They knew their stuff and weren’t over top in trying to sell anything. I appreciated their expertise and guidance in selecting my new car. More

by Kat24 Verified Customer Verified Customer

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Legendary service Getting to know a great team each visit Victor put together a great business experience Would recommend this dealership to anyone looking for a BM Getting to know a great team each visit Victor put together a great business experience Would recommend this dealership to anyone looking for a BMW More

by MGPAPSON324 Verified Customer Verified Customer

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Roy is the man to go to Helped me as a young marine get into a dream of a car. Couldn’t be happier with service and professional from the bmw of Sarasota crew Helped me as a young marine get into a dream of a car. Couldn’t be happier with service and professional from the bmw of Sarasota crew More

by DONAHOO Verified Customer Verified Customer

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Sales Experience = Good / Paperwork = Awful I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good d I recently leased a 200 series convertible. I worked with Abby who was patient, easy-to-work with and knowledgeable. I felt I ended up with a good deal which is probably how most feel. My wife was not with me at the time we made the deal, and I needed to come back later in the day with her to sign the paperwork. Prior to my leaving, I gave them the information they needed and when I got home, I sent them a copy of my wife's license as they requested. We had a 5:30 appt. to sign the paperwork and didn't get out until 7:50. The majority of this time was sitting and waiting. I've purchased/leased many other cars and I don't remember this process ever taking close to this amount of time. It was confusing in that the dealership was not busy at all. The following comment is NOT related to Abby, but rather to at least one other employee … the desks are in an open area and most customers do not want to hear another employee complaining about 1) a lost deal earlier in the day 2) how slow it was that day 3) the person would rather not be there on this particular day. I'm sure all are frustrating experiences, but it is not something a customer needs to hear. More

by Phil DiLallo Verified Customer Verified Customer

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Purchase All was ready for the trade including sales trade estimate and copious paperwork Will need additonal genius time to increase tech use for the furuee All was ready for the trade including sales trade estimate and copious paperwork Will need additonal genius time to increase tech use for the furuee More

by LUNSFORDLD Verified Customer Verified Customer

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Roy was great. Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to buy. They even offered to buy lunch. As bad as most car buying is a dreadful experience this was pleasure. Most of all they want you to be Happy. Can't say enough good things about dealership. Bill More

by billspradlen Verified Customer Verified Customer

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I bought a Beautiful car at BMW of Sarasota ! Hello !...I recently brought back the wonderful car that my dad and I leased at BMW of Sarasota...I was very sad to return this vehicle as it’s been a Hello !...I recently brought back the wonderful car that my dad and I leased at BMW of Sarasota...I was very sad to return this vehicle as it’s been a really enjoyable 3 years in having this car !...I recently purchased a pre-owned car at BMW of Sarasota and my salesman, Will, was so helpful, knowledgeable and nice !....Tammy Was also so kind and knowledgeable in the finance department ! .I will definitely be a returning customer to this dealership ! More

by SuzanneBurns Verified Customer Verified Customer

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Bought a new car I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! I needed to get a new car and Susan was extremely helpful. I spent 2 days looking for the perfect car and she helped me find it! More

by RMTURNER14 Verified Customer Verified Customer

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service and the honesty The service and honesty of the people of your dealership is great. I have dealt with many auto dealerships through my life. BMW of Sarasota has been The service and honesty of the people of your dealership is great. I have dealt with many auto dealerships through my life. BMW of Sarasota has been the best people that I have ever had the pleasure to work with. They are almost like family. thank you! More

by LWILLIAMS0826 Verified Customer Verified Customer

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