Sylvia Donovan | Page 51

The BEST service ever!!! Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to as Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to assist with all of my needs for car-customizing! I really enjoyed the experience as they kept our family comfortable and informed on EVERY detail. Their customer service skills and friendliness was superb and I would recommend Toyata to all friends and family! Thank you again, Janine and Sylvia!!! More

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Great upgrade! Thank you to Sylvia Donovan who sold me my third Toyota vehicle through Toyota Town London, the 2015 RAV4. It was a great opportunity to get into a v Thank you to Sylvia Donovan who sold me my third Toyota vehicle through Toyota Town London, the 2015 RAV4. It was a great opportunity to get into a vehicle I was very interested in and I appreciated her efforts and dedication to make it work. Thank you! More

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Excellent Service We have always had Excellent Consistent Service on multiple vehicle purchases! Follow up and after sales support is Great. Pricing is always clearly We have always had Excellent Consistent Service on multiple vehicle purchases! Follow up and after sales support is Great. Pricing is always clearly explained and understood. Very timely. Thank you Sylvia! More

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Worth the trade. Decided to trade in our 2011 Sienna for the newer 2015 model. It is the only van offered in All Wheel Drive. They gave us a very good trade in on our Decided to trade in our 2011 Sienna for the newer 2015 model. It is the only van offered in All Wheel Drive. They gave us a very good trade in on our old model. New model has lots of new extras we are delighted with. Back-up camera is a huge improvement over last model with cameras that pick up drivers coming from the sides behind you as well. Blind side detectors, automatic high beams and middle seats also now fold. All at the the dealership were pleasant to work with. Only drawback was that to get the safety features and AWD, we also had to get DVD players and sunroofs which we did not care about or need. More

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Great Advice My Lease of 2011 4-cylinder Venza was about to end in few months when Sylvia Donovan contacted me. Sylvia was very patient and friendly talking over My Lease of 2011 4-cylinder Venza was about to end in few months when Sylvia Donovan contacted me. Sylvia was very patient and friendly talking over the phone. At first, I was very sure that I'm going to buy out my existing Venza but after Sylvia explained to me all my options, I didn't know that I have better option to consider. With Sylvia's great advice and very good offer, I am now driving a 2015 Venza, with more features and most of all the v6 engine that I should have gotten with the 2011 in the first place. I'm happy with the new Venza and enjoying driving more than before. Thank you! -Edison More

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The place to go - the person to see Sylvia Donovan was recommended to me and after dealing with her to purchase my new Corolla - I will certainly be passing on some recommendations too. Sylvia Donovan was recommended to me and after dealing with her to purchase my new Corolla - I will certainly be passing on some recommendations too. Professionalism, Personality and Integrity sum up what Sylvia brings to the table. I was a little apprehensive when deciding to car shop and having visited a number of dealerships I knew where to bring my business. Loving my new car! Thank you Sylvia. More

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Great customer service This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent ser This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent service More

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Customer >25 years; exemplary service!!! I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately ev I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately every 4 years to purchase or lease a new vehicle because of the wonderful service received there! I MUST particularly mention SYLVIA DONOVAN who has been our sales representative throughout this time. Her research on behalf of the client, and commitment to client satisfaction is second to none! She always has gone the EXTRA MILE for us. On a scale of 1 to 10, Sylvia for my wife and I would be a 12! It is because of her and the treatment we have received from Toyota Town that we continue to take the trek to London. It has always been felt to be WELL WORTH IT!!! More

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Always a great experience at Toyota town I've been working with Sylvia Donovan at Toyota town for about 15 years. She always looks after me, my budget and my needs and puts them first. I just I've been working with Sylvia Donovan at Toyota town for about 15 years. She always looks after me, my budget and my needs and puts them first. I just recently leased the 2015 Corolla Sport. Fantastic car...I can't believe what comes standard in Toyotas now. I always found Toyota vehicles the most reliable and will continue to work with Sylvia in the future! More

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Excellent care for 25 years. I have leased a new Camry every 3 or 4 years for the past 25 years from this dealership. I leased a 2014 Camry in September last year. I have enjoyed I have leased a new Camry every 3 or 4 years for the past 25 years from this dealership. I leased a 2014 Camry in September last year. I have enjoyed every Camry that I have leased. Sylvia Donovan has been there for me for every lease and has made sure that the terms are the best possible. I have had all my service here as well and have always been received well on the phone and in the dealership. Any problems (rare) that I have had with a car have been dealt with promptly and efficiently. More

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