Steven Malbouf
Steven Malbouf at Waite Toyota
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Steven Malbouf

Sales & Leasing Consultant

Waite Toyota

18406 US-11
Watertown, NY 13601

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4.8
120 Reviews

I started working in the auotomobile industry in December 1996, soon after serving in the united States Marine Corps infantry for four years. I live in Lowville NY and enjoy racing dirt bikes in the summer and riding snowmobiles on the Tug Hill during the winter with my son. I love helping my customers purchase or lease new or pre owned vehicles every day and look forward to helping you. thanks and have a great day.

Dealership Experience

15 yrs, 10 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English English

4.8

120 Reviews

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120 Reviews of Steven Malbouf

May 15, 2024

Dealership Rating
Employee Rating

Steve went above and beyond from the sale to shipping the vehicle. We had a small issue with the car and he was able to rectify the issue. More

by gripit58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 16, 2024

Waite Toyota responded

We appreciate your review!

May 02, 2024

Dealership Rating
Employee Rating

Clean nice friendly people the only complaint is they didn’t give Toyota hat. Guess I will have to wear my ford hat More

by bensonlevern
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
May 02, 2024

Waite Toyota responded

We appreciate your review! When you come in for your first service stop over and grab a hat!

March 15, 2024

Dealership Rating
Employee Rating

I definitely recommend this dealership, everyone there is very helpful and made sure i got the rate I wanted and in my new vehicle in a timely manner. More

by dawsonmead74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Waite Toyota responded

Thank you for your review!

February 18, 2024

Dealership Rating
Employee Rating

Great to work with them, and help local people to get a great deal to achieve their dream. More

by alzoumaissa
Purchase Time
Recommend Dealer
Yes
Feb 21, 2024

Waite Toyota responded

Thank you for sharing!

January 25, 2024

Dealership Rating
Employee Rating

This was the fourth vehicle I’ve purchased from Waite Toyota. I’m extremely happy with the entire experience. Everyone was a pleasure to work with. More

by CRISTIN.OBRIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Saunders

Jan 26, 2024

Waite Toyota responded

Thank you Cristin!

January 21, 2024

Dealership Rating
Employee Rating

I wasn't thrilled, they're not up front and transparent about some aspects of the process More

by shenenr192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Everson

Jan 23, 2024

Waite Toyota responded

We are sorry to hear that you have concerns about your purchasing experience. If you would like to discuss your issues Steven Malbouf can be reached at 315-788-6022.

January 18, 2024

Dealership Rating
Employee Rating

They are helpful in answering questions, friendly & professional. Bought my 1st car there in 1976 & just went back to buy what will probably be my last car. Toyotas are great cars!!!! More

by marmo8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 18, 2024

Waite Toyota responded

We appreciate your continued business!

October 22, 2023

Dealership Rating
Employee Rating

Steve was a pleasure to work with. Great communication. Great experience. Would highly recommend Waite Toyota! More

by brian.westwind
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Saunders

Oct 23, 2023

Waite Toyota responded

We appreciate your review Brian!

October 11, 2023

Dealership Rating
Employee Rating

They made the process simple and stress free and got me into my new vehicle quickly! Couldn't be happier with my new car. More

by imullin8931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 04, 2023

Dealership Rating
Employee Rating

Second vehicle I’ve purchased from Waite Toyota. Second time being a satisfied customer. Never have I dealt with a dealership pretty much perfect to include the service department. More

by MDNUSTAD3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Spencer, Matthew Saunders , Dan Perry Service Department

Oct 05, 2023

Waite Toyota responded

Thank you for your review!

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