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Steve Ursin

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Steve Ursin

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Steve Ursin | Page 2

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

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5.0

203 Reviews

Steve is a HUGE Blackhawks fan and has a tattoo signed by Bobby Hull on his arm. Steve also loves to fish and is neighbors with everyone from LZ.

Overview Reviews (203) Inventory (242)

5.0

203 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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203 Reviews of Steve Ursin

April 15, 2024

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Employee Rating

Steve was wonderful. Not a pushy car sales man. Had a lot of great information on making a decision on the right car to buy. Not a pushy car sales man. Had a lot of great information on making a decision on the right car to buy. More

by helpinghandserv

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Apr 18, 2024 -

Arlington Heights Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 13, 2024

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Employee Rating

We worked with Steve Ursin and he was great! Very pleasant, engaging and helpful, and we are happy with our new car. There is also a very cute Doodle in the office for entertainment while you wa Very pleasant, engaging and helpful, and we are happy with our new car. There is also a very cute Doodle in the office for entertainment while you wait. More

by lisapaul80

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Apr 17, 2024 -

Arlington Heights Ford responded

Congratulations on your new vehicle, Lisa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

April 11, 2024

Dealership Rating

Employee Rating

Steve was extremely friendly and cooperative. He made sure we were satisfied with loan rates, trade-in rates. He is very efficient and knowledgeable, with a pleasant personality. He made sure we were satisfied with loan rates, trade-in rates. He is very efficient and knowledgeable, with a pleasant personality. More

by Nabanita

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Arlington Heights Ford responded

Hi Nabanita, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Steve is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Ford Team

March 23, 2024

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Employee Rating

Steve Ursin made the purchase of my mom’s new Ford Edge a pleasure. He was very informative and patient. Great customer service!! pleasure. He was very informative and patient. Great customer service!! More

by Suz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Suz, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

March 20, 2024

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Employee Rating

Made the experience seamless. Shows a lot of respect and humor along the way. Greatly recommend Shows a lot of respect and humor along the way. Greatly recommend More

by Emil

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cassie Smith, Israel Gonzalez, Teddy Dziedzic

Helpful 0

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Mar 25, 2024 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Emil! We work hard to make sure our guests have an seamless experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 15, 2024

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Straight forward conversation and no pushiness. Worked to find car I wanted at another location with my specs I liked. Worked to find car I wanted at another location with my specs I liked. More

by Claudemj12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 20, 2024 -

Arlington Heights Ford responded

Thank you so much for your glowing review, Claude! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Arlington Heights Ford Team

March 10, 2024

Dealership Rating

Employee Rating

Extremely positive experience. After a nightmare scenario earlier this week I am extremely happy that this was a pain free transaction. Steve was helpful and transparent off the ba After a nightmare scenario earlier this week I am extremely happy that this was a pain free transaction. Steve was helpful and transparent off the bat. I'd send friends and family to AH Ford to deal with Steve. More

by kyle.kopenski

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Arlington Heights Ford responded

Kyle, thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 05, 2024

Dealership Rating

Employee Rating

Steve Ursin was excellent at helping us purchase our 5th auto from Arlington Heights Ford. He was super helpful explaining our options to purchase a 2023 or 2024 F150. Thanks again for excellent customer se auto from Arlington Heights Ford. He was super helpful explaining our options to purchase a 2023 or 2024 F150. Thanks again for excellent customer service at AH Ford. We will see Steve next time when we buy a car or truck. He is a very knowledgeable and helpful salesman. :) More

by Leane

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic

Helpful 0

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Mar 08, 2024 -

Arlington Heights Ford responded

Leane, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Ford Team

March 02, 2024

Dealership Rating

Employee Rating

We have bought many cars from AH Ford. Everyone is courteous and spends time explaining what is happening. Everyone is courteous and spends time explaining what is happening. More

by sedesi

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Mar 06, 2024 -

Arlington Heights Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

February 24, 2024

Dealership Rating

Employee Rating

Steve took the time to explain the differences in all the time levels and help us find the right car for us. time levels and help us find the right car for us. More

by DMutnick

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Teddy Dziedzic, Dan Szwec

Helpful 0

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Feb 28, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review, DMutnick. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the right car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

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