Steve Reid | Page 2

I’m waiting for a coolant flush and I asked the service advisor. I said did we make sure that the auto mechanic technician removed all the excessive coolant, leftover coolant he saw you most definitely but advisor. I said did we make sure that the auto mechanic technician removed all the excessive coolant, leftover coolant he saw you most definitely but when I got my car back to the service bay, not only did he not check it, but I did so I wanna check it. There was in fat, coolant, residue, and spillage on the top of my Engine area on top of the cooling fans on the fans on top of the radiator around the radiator and around some of the hoses I’m a certified mechanic and I’ve had some issues with your dealership before couple years ago. Oil change you guys nearly had to repaint my car. The mechanic had leaned up against the front bumper with something and it had scarred my front bumper cover. Luckily, I had it 3M wrapped clear wrapped after you guys painted it , so it took a while to get all the imperfections off the front end that was done at your dealership. There was also excessive oil up on top of the engine cover so I trust your dealership overall, our old agency I used to work for the police agency I work for we had a lot of work done with you guys. I’m familiar with service technicians, the level of expertise they have on each type of job , so my car had to go back to service from the service bay so that they could clear off the excessive coolant that was left to believe that’s coolant does not disappear and my car smelled like coolant inside the car and around the car so that was a dead giveaway More

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I have been a customer since 1979. They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on man They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on many occasions. If one does not buy their new or used vehicle/s there, they are missing an opportunity for great service and deals. More

by Don Brown Verified Customer Verified Customer

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Deplorable customer service. Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you have no intention of honoring it at all? No one was helpful in the least on the phone and even lied to us repeatedly about the status of our vehicle. We never even got a loner vehicle. Not even an apology for the terrible and inconsiderate teatment of a long-time customer and it felt like no one at the dealership even cared. Extremely disappointed! More

by THEDIZONE Verified Customer Verified Customer

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They explained everything and addressed my concerns. I can only hope that everything was repaired properly I can only hope that everything was repaired properly More

by dalexand Verified Customer Verified Customer

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Did a great job worked me in when they knew we had travel to ways to get there to ways to get there More

by WILLRUSS3RD Verified Customer Verified Customer

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Excellent customer service, and I’m always appreciated. I will recommend to all my friends I will recommend to all my friends More

by CTYLIMO Verified Customer Verified Customer

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I wrok there they are good people and to work for them we got trucks and card for sale we got trucks and card for sale More

by BLAKEAUSTIN Verified Customer Verified Customer

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On time great service Love the % off coupon Will come again for service, thanks The VanDyke’s again for service, thanks The VanDyke’s More

by candpvandyke Verified Customer Verified Customer

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Every is always so nice and helpful when I go. Steve Reed ,Jarod Powell and Donna are the best. Steve Reed ,Jarod Powell and Donna are the best. More

by Mickey1 Verified Customer Verified Customer

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The prople at John Thornton Chevrolet has always treated me like family. I will always buy my trucks from them. I currently have 5. me like family. I will always buy my trucks from them. I currently have 5. More

by joe@tuggleconstruction.com Verified Customer Verified Customer

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